Fraud Risk Unit Analyst

THREAD BANK•Nashville, TN

1d•Onsite

About The Position

We are seeking a motivated and detail-oriented Fraud Risk Unit (FRU) Analyst to support the monitoring, investigation, and resolution of fraud cases at Thread. This role is a critical part of the bank’s fraud program, working within the Financial Crimes Compliance (FCC) team to help detect, investigate, and mitigate fraud across our products and Partner channels. The ideal candidate has at least 3 years of fraud or financial crimes experience, strong analytical skills, and curiosity about emerging fraud patterns. They should be comfortable managing fraud investigations end-to-end while supporting the buildout of fraud metrics, automation, and program standards. A demonstrated interest in pursuing professional certifications (such as the CFE) is strongly preferred. Position is Nashville, TN office based, M-F 8-5PM CT.

Requirements

3+ years of fraud, financial crimes, compliance, or related experience (banking or fintech preferred).
Solid understanding of fraud risks and common fraud schemes (e.g., account takeover, synthetic identity, payment fraud).
Familiarity with transaction monitoring, fraud detection tools, or case management platforms.
Strong analytical, investigative, and problem-solving skills with attention to detail.
Excellent written and verbal communication skills, including SAR narrative writing and case documentation.
Proven ability to manage multiple priorities and meet deadlines in a fast-moving environment.
Demonstrated interest in pursuing professional certifications (e.g., Certified Fraud Examiner (CFE)).
Strong collaboration skills with the ability to work across Compliance, Operations, Technology, and external partners.

Responsibilities

Review fraud alerts and conduct investigations into suspicious customer activity.
Manage complex fraud investigations, including account takeovers, synthetic identities, and internal fraud.
Conduct root cause analysis and pattern detection to identify control gaps and emerging fraud typologies.
Handle partner escalations and support regulatory reporting requirements.
Investigate internal fraud and account abuse cases, coordinating with HR and Legal as appropriate.
Prepare and contribute to enterprise fraud reporting, metrics, and dashboards.
Partner with the Customer Intelligence Unit (CIU) to improve fraud onboarding metrics.
Coordinate with law enforcement agencies on escalated cases when necessary.
Anticipate control gaps and designed strategic interim and automated solutions to safeguard compliance.
Lead development of investigative standards and fraud case playbooks.
Collaborate with the Quality Control (QC) team to build and refine fraud metrics and testing processes.
Partner with Technology and Operations to support automation of initial detection workflows (e.g., Fraud Inbox).
Document case details, findings, and decisions clearly in the case management system.
Support customer outreach during investigations, including gathering documentation or clarifications.
Contribute to the maintenance of fraud typology libraries, red flags, and detection strategies.
Participate in fraud-related projects such as testing, data validation, or process improvement initiatives.