Loyalty Fraud Risk Analyst

Choice Hotels International • North Bethesda, MD

2d

About The Position

JOB SUMMARY: The Loyalty Fraud Risk Analyst supports fraud risk management efforts for Choice Hotels’ loyalty program, Choice Privileges, and related platforms and partners. This role focuses on identifying, assessing, and mitigating fraud risks through the development and enhancement of fraud prevention and detection controls. The analyst collaborates cross‑functionally to translate fraud risks and investigative findings into actionable initiatives that strengthen program integrity. The position also supports fraud monitoring, investigations, and audit activities. This role is an individual contributor with no direct reports.

Requirements

• Minimum of 2 years of experience in fraud prevention, fraud detection, risk management, audit, or a related discipline.
• Strong analytical and problem‑solving skills with attention to detail.
• Demonstrated project management and organizational skills.
• Knowledge and understanding of fraud risk concepts.
• Strong written and verbal communication skills.
• Ability to work effectively across teams.
• Comfortable operating in a fast‑paced, evolving risk environment.
• Bachelor’s degree or equivalent combination of education and relevant experience.

Nice To Haves

• Experience in the hospitality or travel industry is a plus.

Responsibilities

• Fraud Risk Management Support the end‑to-end development and enhancement of fraud prevention and detection controls, from concept through implementation.
• Identify mitigation strategies and recommend risk‑based solutions to reduce fraud exposure and strengthen program controls.
• Assist with ongoing fraud risk assessments for the Choice Privileges loyalty program by partnering with business and technical stakeholders to identify, document, and prioritize fraud risks.
• Assist with fraud monitoring and the review and investigation of suspicious or fraudulent activity; identify trends and patterns and communicate findings to management.
• Project Management Support fraud‑related initiatives from concept through completion, helping to resolve issues and ensure timely execution.
• Identify opportunities to automate or enhance existing fraud monitoring and detection processes.
• Audit Serve as a liaison between the business and internal and external audit teams.
• Maintain and update SOX audit narratives.
• Assist with the design of new controls.
• Reporting and Analytics Support and maintain reporting related to fraud risk management and audit activities.
• Design and maintain dashboards.

Benefits

• Competitive compensation and benefits, including medical, dental, and vision coverage
• Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance
• Financial benefits for retirement and health savings
• Employee recognition programs
• Discounts at Choice hotels worldwide

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level