Front Desk Administrator - Physical Therapy
About The Position
JOIN OUR TEAM Front Desk Administrator Opportunity in Evans, GA Are you passionate about providing exceptional patient care and being part of a cohesive, reputable team? Company Story ERW Physical Therapy and Wellness, an outpatient physical therapist-owned private practice, has been delivering outstanding physical therapy services since 2002. We've expanded across multiple clinics and partnerships in Georgia, including Evans, Grovetown, South Augusta, and Thomson. About Us: Unity in Action: Our collaborative team of therapy professionals is dedicated to collective success. Patient-Centric Approach: Our patients are our priority. We treat each individual with personalized care in a warm and friendly environment. Job Overview & Work Site Position Overview: Greet patients warmly, handle check-ins/outs, collect co-pays, and manage appointment schedules. Facilitate new therapy referrals, coordinate with staff and agencies, and ensure timely care for new patients. Maintain staff productivity by efficiently allocating visits and serving as a liaison with administrators. Join us in our commitment to exceptional patient care and a supportive team environment. Apply now to contribute to our mission of making a positive impact on our patients' lives and the community.
Requirements
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Strong organization and adaptability to handle diverse tasks, stress, and deadlines
- Excellent interpersonal, communication, and customer service skills
- Detail-oriented nature with proficient typing skills (at least 50wpm)
- High school graduate
- 1-2 years of front office experience
Nice To Haves
- Some college or healthcare technical schooling preferred
- Previous exposure in a healthcare setting is advantageous
- Self-motivated team player with proactive work attitude, requiring minimal supervision
Responsibilities
- Greet patients warmly
- Handle check-ins/outs
- Collect co-pays
- Manage appointment schedules
- Facilitate new therapy referrals
- Coordinate with staff and agencies
- Ensure timely care for new patients
- Maintain staff productivity by efficiently allocating visits
- Serving as a liaison with administrators
Benefits
- Medical/Dental/Vision insurance
- 401K with 50% employer match up to 6% per check
- Paid holidays and time off
- Full-time benefits starting at 30 hours per week
- Company-paid employee life insurance
- Voluntary life insurance options
- Short and long-term disability options
- Employee assistance program, including mental health services
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
