Front Desk Agent – Entry Level

Avion Hospitality Employee Services LLC • Secaucus, NJ

3d • $16

About The Position

We are hiring Front Desk Agents to join a highly motivated, guest-focused front office team.
This is an entry-level position, perfect for anyone looking to get their foot in the hospitality industry or transition into hotel operations. No two days are the same — you’ll be the first point of contact for our guests and a key part of creating a positive stay experience.
You’ll receive hands-on training, clear expectations, and ongoing support from an experienced Front Desk leadership team that believes in coaching, collaboration, and growth.

Requirements

• Entry-level candidates welcome — hotel experience not required
• Positive attitude and strong customer service mindset
• Willingness to learn, ask questions, and accept coaching
• Ability to multitask and stay composed in a fast-paced environment
• Strong communication and basic computer skills
• Flexible availability (evenings, weekends, holidays as needed)
• Team players who take pride in doing things the right way

Responsibilities

• Greet and welcome guests in a friendly, professional manner
• Handle check-ins, check-outs, and guest requests efficiently
• Answer guest questions regarding hotel services, amenities, and local attractions
• Accurately manage reservations, room assignments, and guest information
• Communicate effectively with Housekeeping, Engineering, Sales, and Leadership
• Maintain clean, organized work areas and accurate logs/pass-ons
• Follow hotel policies, procedures, and brand standards
• Assist with package handling, guest messages, and service requests

Benefits

• $16/hour starting rate
• Entry-level role with structured training and support
• Strong leadership presence on property
• Clear growth paths for motivated team members
• Positive, professional, and team-driven work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed