Front Desk Associate

D1 Training - Alliance•Fort Worth, TX

6d•Onsite

About The Position

D1 Training Alliance is seeking a friendly, dependable Front Desk Associate to support our evening and weekend operations. This is an entry-level role ideal for someone who enjoys working with people, thrives in a team environment, and wants to be part of a high-energy fitness community. As the first point of contact for members, athletes, and parents, you will help create a welcoming, organized, and professional experience inside our facility. D1 Training Alliance is a performance-based training facility serving adults and youth athletes. We focus on strength, speed, and long-term athletic development in a structured, professional environment. We value: Energy Accountability Professionalism Teamwork If you enjoy working with people and want to be part of a results-driven culture, we’d love to meet you.

Requirements

Reliable and punctual
Strong interpersonal and communication skills
Comfortable interacting with both adults and youth athletes
Ability to follow systems and complete checklists
Available to consistently work assigned schedule

Nice To Haves

Previous customer service experience
Experience in retail or hospitality
Interest in fitness or athletics

Responsibilities

Greet members, athletes, parents, and guests as they enter
Check members into classes and assist with basic questions
Maintain a friendly and professional presence at the front desk
Ensure waivers are completed for new guests
Process retail purchases accurately using POS system
Handle basic cash and card transactions
Keep retail area organized and stocked
Promote merchandise and basic offerings when appropriate
Assist with daily cleaning tasks (wiping equipment, organizing racks, tidying lobby)
Support nightly close-out procedures
Keep front desk area clean and presentable
Communicate any issues to management
Assist during special events, camps, and community nights
Help with check-in and basic coordination during busy traffic times