Front Desk Associate
Coastal Health
7d•Onsite
About The Position
Coastal Health is a growing primary care practice dedicated to delivering compassionate, high-quality healthcare to our community. We pride ourselves on creating a welcoming, patient-centered environment and supporting our team with strong leadership and full benefits. We are seeking a professional, friendly, and detail-oriented Front Desk Receptionist to join our primary care team. The Front Desk team plays a vital role in creating a positive first impression and ensuring smooth daily office operations.
Requirements
- Previous medical front desk experience preferred (primary care experience a plus)
- Knowledge of insurance verification and medical terminology preferred
- Experience with EHR systems
- Strong communication and customer service skills
- Ability to multitask in a fast-paced environment
- Professional demeanor and positive attitude
- Minimum 1-3 years experience in the medical field preferred.
- Multi-tasking
- Flexibility
- Telephone Skills
- Customer Service
- Time Management
- Organization
- Attention to Detail
- Scheduling
- Word Processing
- Professionalism
- Quality Focus
- Team driven attitude
- ability to work in a fast-paced environment
- reliable transportation
Responsibilities
- Greet and check in/check out patients in a courteous and professional manner
- Verify insurance eligibility and collect copays
- Schedule appointments and manage provider calendars
- Answer and route incoming phone calls
- Maintain accurate patient records in the electronic health record (EHR) system
- Process referrals and coordinate with clinical staff as needed
- Handle scanning, faxing, and other administrative tasks
- Ensure the reception area remains organized and welcoming
Benefits
- Competitive salary based on experience
- Full benefits package
- Paid Time Off
- Paid holidays
- Opportunities for growth within a growing healthcare organization
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
