Front Desk Night Auditor
About The Position
Join the team at SpringHill Suites by Marriott in Deadwood, SD, where we offer a thrilling and rewarding career experience. Here's why you should consider being a part of our dynamic team: Dynamic Culture: Experience a workplace culture at SpringHill Suites by Marriott in Deadwood, SD that seamlessly blends professionalism with inclusivity, fostering a welcoming environment where every team member feels valued and respected. Marriott Travel Discounts: Enjoy exclusive travel discounts at Marriott properties worldwide, allowing you to explore new destinations and create unforgettable experiences at a fraction of the cost. Clear Path to Advancement: Chart your career trajectory with confidence as SpringHill Suites offers ample opportunities for growth and progression, supported by training programs, mentorship, and ongoing development initiatives. Performance Bonuses: Elevate your earning potential with performance-based bonuses, recognizing and rewarding your exceptional contributions to guest satisfaction and overall success. Diverse Range of Roles: Discover the perfect fit for your skills and interests among the wide array of available roles, spanning Guest services, housekeeping, management, and beyond. Supportive Management: Experience firsthand the care and support of a management team dedicated to your success, offering regular check-ins, open communication channels, and a genuine commitment to your well-being. Competitive Compensation: Enjoy a competitive salary that reflects the value of your hard work and dedication, providing financial stability and rewarding your commitment to delivering exceptional service. Celebrating Success: Bask in a culture of celebration and recognition, where achievements big and small are met with high fives, smiles, and words of encouragement, fostering a positive and motivating work environment. Backed by LIV Hospitality: You'll thrive in your role with our comprehensive support and exclusive perks: Hotel Discounts: Enjoy reduced rates at LIV properties for your travels. Dining Deals: Get discounts on food and beverages at our outlets. WaTiki® Waterpark Passes: Enjoy family passes for WaTiki® Indoor Waterpark. Starbucks Offers: Buy one get one free at Liv Hospitality Starbucks. Juniper at Vertex Sky Bar Access: Experience Juniper at Vertex with complimentary access. AJ's Wicked Salon & Spa: Enjoy 10% off products and services. Gaming Benefits: Get $5 Free Play at Cadillac Jack's and Tin Lizzie Gaming Resort. Sol Vibe Discounts: Receive 20% off products and services at Sol Vibe.
Requirements
- Must have strong computer skills and ability to learn hotel property management system(s).
- Ability to quickly learn front desk technical procedures, such as: check-in, check-out, selling skills, computer operations, telephone operations, etc.
- Strong communication and listening skills and the ability to work and communicate effectively with the general public, employees, co-workers and with all levels of management.
- Basic knowledge of accounting operations
- 18 years or older.
Responsibilities
- Responsible for making room reservations and checking guests in and out of the Hotel as needed.
- Issues room keys, Pamphlets, discount cards, etc as needed.
- Provides information to guests by answering inquiries regarding hotel and other services guests may require, such as entertainment, shopping, business, and travel.
- Ensures confidentiality, security and safety of hotel guests regarding Front Desk communications at all times
- Arranges transportation for guests as needed.
- Compute bills, post charges, collects payment and makes change for guests.
- Runs various reports - hand written and computer.
- Maintain the cleanliness and neatness of the front desk and lobby area.
- Must wear a uniform up to property standards and nametag at all times on property.
- Balance all daily reports for the Hotel.
- Post and balance charges in a timely and efficient manner.
- Other duties may be assigned to meet business needs.
Benefits
- Health / dental / vision / life
- 401k plan with 3% match after one year of employment
- Company-wide discounts on hotel rooms and restaurants
- We offer daily pay to all Associates through ZayZoon!!!
- Hotel Discounts: Enjoy reduced rates at LIV properties for your travels.
- Dining Deals: Get discounts on food and beverages at our outlets.
- WaTiki® Waterpark Passes: Enjoy family passes for WaTiki® Indoor Waterpark.
- Starbucks Offers: Buy one get one free at Liv Hospitality Starbucks.
- Juniper at Vertex Sky Bar Access: Experience Juniper at Vertex with complimentary access.
- AJ's Wicked Salon & Spa: Enjoy 10% off products and services.
- Gaming Benefits: Get $5 Free Play at Cadillac Jack's and Tin Lizzie Gaming Resort.
- Sol Vibe Discounts: Receive 20% off products and services at Sol Vibe.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
