Front Desk Receptionist

University of Texas Golf Club • Austin, TX

5h • Onsite

About The Position

At The University of Texas Golf Club, we are a private club committed to excellence in hospitality, service standards, and member experience. Our team operates with professionalism, accountability, and a shared commitment to delivering a welcoming environment for our members and their guests. The Front Desk plays a cruicial central role in creating that experience each day.

The UT Golf Club is seeking a dependable and professional individual to serve as our Front Desk Receptionist. This highly visible role is the first point of contact for members, guests, and vendors and requires strong communication, multitasking, and organizational skills. The ideal candidate is reliable, detail-oriented, and capable of handling multiple responsibilities in a fast-paced private club environment.

Requirements

• Minimum of 1 year of front desk, receptionist, hospitality, or administrative experience required. Experience in a private club, hotel, or member focused environment strongly preferred
• Strong verbal and written communication skills and a professional, welcoming demeanor
• Excellent organizational skills and attention to detail
• Ability to manage multiple priorities in a fast paced environment
• Proficiency with Microsoft Office programs including Outlook, Excel, and Word, along with general office equipment
• High level of reliability, punctuality, and professionalism
• Professional appearance and a member first service mindset
• Ability to remain seated or standing for extended periods while managing front desk responsibilities

Nice To Haves

• Bilingual English and Spanish is a plus but not required

Responsibilities

• Greet members, guests, vendors, and prospective members with a professional and welcoming demeanor
• Answer and direct incoming phone calls accurately and efficiently
• Provide general club information and direct inquiries to the appropriate department
• Monitor the front entrance and lobby area to ensure cleanliness and presentation
• Receive and distribute incoming mail, packages, and deliveries
• Maintain an updated internal contact list and assist with front desk communications
• Support department leaders with printing, laminating, and basic signage needs such as menus or event materials
• Track and restock office supplies and assist with copier or printer needs
• Assist with routine administrative tasks, document preparation, and internal coordination
• Prepare and maintain new member welcome packets
• Process member photos and issue member cards, parking stickers, and key fobs
• Send member birthday communications in a timely manner
• Assist with tracking RSVPs for club events and provide updates to appropriate staff
• Support event check in and guest assistance during member functions
• Maintain gift certificates and associated tracking logs
• Assist with casita check in and check out when applicable

Benefits

• Competitive pay that reflects your experience and contribution
• 100% employer-paid medical coverage to support your health and wellness
• Dental and vision insurance to keep you smiling
• Paid time off (PTO) so you can rest, recharge, and take care of life outside of work
• Free employee meals during your shift — because great work deserves great food
• Exclusive merchandise discounts at our pro shop
• 401(k) retirement plan access after your first year — invest in your future with confidence

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed