Front Office Administrative Assistant

Irving Oil • Lebanon, NH

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About The Position

As a, Front Office Administrative Assistant, you will be a vital part of the Company by directly supporting and completing the day-to-day activities that support the administrative/dispatch team for our Lebanon, NH District. The role is responsible for coordinating and monitoring confidential activities that support the district towards overall success. What We Offer: Work Environment – Be a part of a collaborative environment that cultivates individual growth! Competitive Compensation – Including an annual bonus plan, and 401k company matched up to 4% Wellness Support – With 24/7 access to our Employee & Family Assistance Program Your Responsibilities: Tracking and assisting on hitting deadlines for various projects Process adjustments to customer accounts timely and accurately Demonstrate strong initiative on trouble shooting and research Ensure proper customer follow-up Processing daily deposits Handling customer escalations Supporting the Input team to meet their billing obligations. You will be the face of the company for all visitors, assuring all customers and visitors are greeted properly during the hours of 12:30pm-4pm Your Skills: Ability to multi-task and manage time effectively Strong decision-making skills Ability to work in a fast-paced environment Strong written and verbal communication skills Strong customer service skills Out of the box thinking Strong analytical skills Your Experience: Post-secondary education, certificate program in business or a related field, or equivalent experience 2+ years of experience working in an administrative capacity Irving Oil is committed to supporting a diverse and inclusive work environment. We thrive on the good energy that’s created when our people from different backgrounds, identities, cultures and experiences share their unique perspectives. Diversity is key to our success and inclusion is everyone’s responsibility. Job Requirements - Work Experience Job Requirements - Education We are always looking for amazing candidates to join our talent community. If you do not see a position that interests you, please fill in your contact information and upload your resume. As a family-owned company deeply rooted in our communities, we work hard to make a difference in the places we serve. For more than 100 years, our commitment to doing good business has been grounded in our commitment to people – to our employees, to our customers, and to our communities. Our mission is focused on our continued evolution to meet the changing needs of our customers. We are devoted to being part of the solution, in providing the safe and reliable energy that our customers need, while taking concrete steps to evolve our business for the future.

Requirements

• Ability to multi-task and manage time effectively
• Strong decision-making skills
• Ability to work in a fast-paced environment
• Strong written and verbal communication skills
• Strong customer service skills
• Out of the box thinking
• Strong analytical skills
• Post-secondary education, certificate program in business or a related field, or equivalent experience
• 2+ years of experience working in an administrative capacity

Responsibilities

• Tracking and assisting on hitting deadlines for various projects
• Process adjustments to customer accounts timely and accurately
• Demonstrate strong initiative on trouble shooting and research
• Ensure proper customer follow-up
• Processing daily deposits
• Handling customer escalations
• Supporting the Input team to meet their billing obligations
• You will be the face of the company for all visitors, assuring all customers and visitors are greeted properly during the hours of 12:30pm-4pm

Benefits

• Work Environment – Be a part of a collaborative environment that cultivates individual growth!
• Competitive Compensation – Including an annual bonus plan, and 401k company matched up to 4%
• Wellness Support – With 24/7 access to our Employee & Family Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed