FRONT OFFICE ATTENDANT - ROOMS
About The Position
Our Residence Inn is currently seeking experienced Front Office Attendants. As a rockstar in the Front Office you will help us craft inspired workplaces that enable all Associates to deliver kick-ass guest experiences and maximize investor returns! This could be the perfect opportunity to advance your career with a growing and exciting hotel management company! Position Responsibilities: • Passion for providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay • Maximize revenues and occupancy • Create a positive team-oriented environment focused on the guest • Ability to multitask and prioritize • Flexibility- must anticipate regularly scheduled weekend and evening hours • Assist with the Sales and Marketing efforts • Ability to interact with others in an honest, fair, and respectful way, giving others confidence in you and the organization • Set high standards of performance for self and others; assumes responsibility and accountability for successful completion of assignments or tasks Education and Experience: • 2+ years of experience in hotel guest services, customer service or front desk
Requirements
- 2+ years of experience in hotel guest services, customer service or front desk
Responsibilities
- Passion for providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay
- Maximize revenues and occupancy
- Create a positive team-oriented environment focused on the guest
- Ability to multitask and prioritize
- Flexibility- must anticipate regularly scheduled weekend and evening hours
- Assist with the Sales and Marketing efforts
- Ability to interact with others in an honest, fair, and respectful way, giving others confidence in you and the organization
- Set high standards of performance for self and others; assumes responsibility and accountability for successful completion of assignments or tasks
Benefits
- Competitive Compensation
- Medical, Dental, and Vision insurance
- Ancillary Benefits to support your well-being
- 401(k) with company contribution
- Paid Time Off (PTO) (based on FT or PT status)
- Paid Sick Leave to take care of yourself when needed (based on FT or PT status)
- On-the-job training and mentorship
- Clear pathways for advancement within the company
- Associate Referral Program – get rewarded for bringing in top talent
- Hotel Discounts – enjoy the exclusive rates at our properties
- Daily Pay – Access to your pay when you want it!
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
