Frozen Food Manager

Albertsons Companies•Duncanville, TX

About The Position

Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey! Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street. Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success. Bring your flavor Building the future of food and well-being starts with you. Join our team and bring your best self to the table. Disclaimer The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process. Albertsons is an Equal Opportunity Employer This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4). Pay Transparency: Starting rates will be no less than the local minimum wage and may vary based on things like location, experience, qualifications, and the terms of any applicable collective bargaining agreement. Candidates with unique qualifications may be considered for compensation above this range. Dependent on length of service, hours worked, any applicable collective bargaining agreement and/or Company policy, benefits may include medical, dental, vision, disability and life insurance, sick pay, PTO/Vacation pay, paid holidays, bereavement pay and retirement benefits (pension and/or 401(k) eligibility). Associates in this position may be eligible for a quarterly bonus, subject to Company bonus plans. Applications are accepted on an on-going basis. For roles in Washington State: Sick pay and PTO/Vacation pay are accrued based on hours worked and paid holidays are issued at 7-9 days annually.

Responsibilities

Maintain an atmosphere of enthusiastic customer awareness with an emphasis on fast, friendly service.
Assist customers by making product suggestions and answering inquiries.
Engage in suggestive selling through telephone, intercom announcements, and one‑on‑one customer interactions.
Answer and respond to incoming calls professionally; resolve customer concerns and escalate to the Store Director when necessary.
Rotate and discard outdated or spoiled product; maintain a clean and organized work area and department.
Implement effective promotional and seasonal displays to support sales and visual standards.
Ensure merchandise is accurately priced, properly signed, and neatly displayed.
Maintain clean shelves, back‑room areas, display cases, and Frozen Food Department areas.
Assist in other areas of the Grocery Department as needed.
Follow and uphold all department standards and procedural requirements.
Control inventory to maintain proper product quantity, quality, and freshness in alignment with division directives.
Stock, rotate, and organize product to ensure freshness and optimal presentation.
Supervise reclamation processing and maintain in‑stock conditions across all Frozen Food areas.
Enforce accurate code‑dating for all products within the department.
Assist with physical inventory every six months.
Control shrink and manage departmental costs effectively.
Ensure appropriate temperatures are maintained at all times for frozen and perishable products.
Implement correct product preparation and handling techniques.
Operate equipment such as pallet jacks, hand trucks, scissors, knives, safety cutters, and Sterilox machines.
Respond appropriately to equipment or computer software malfunctions by implementing emergency procedures.
Use computer software and electronic ordering devices to process orders and maintain accurate item files.
Perform receiving duties including breaking down loads, verifying orders with invoices, inspecting product quality, reporting shortages, and stocking/rotating product.
Follow proper temperature, storage, and packaging guidelines to ensure product integrity.
Process administrative paperwork and maintain accurate department records.
Complete, maintain, and monitor all required logs, including daily log sheets, sales and labor reports, and departmental paperwork.
Maintain safety, cleanliness, and sanitation across all work areas, equipment, coolers, and display spaces.
Comply with retail labeling laws, federal and state regulations, company policies, code‑dating standards, and frozen‑food handling requirements.
Follow all workplace safety procedures and ensure adherence to company grooming and dress code standards.
Maintain working knowledge of company policies as outlined in the Albertsons/Tom Thumb Employee Handbook.
Perform all job duties with honesty, accuracy, and integrity.