Fuel Delivery Dispatcher

Pacific States Petroleum • Concord, CA

28d • $70,304 - $73,000

About The Position

Pacific States Petroleum, Inc. is a leading on-site fueling company that's been serving California and Reno since 2001. We're more than just a logistics company—we're a team dedicated to exceptional customer service and innovative solutions. We started with one truck and a big idea: to provide unparalleled service by empowering our team members. If you're a problem-solver who thrives in a fast-paced environment and wants to be a vital part of a growing company, we want to hear from you.
As a Fuel Delivery Dispatcher, you will be the central nervous system of our operations, ensuring our drivers and customers are supported with seamless logistics and communication. This is a critical role that requires a keen eye for detail and the ability to act with a sense of urgency.

Requirements

• Previous experience as a dispatcher or a Class A/B driver.
• Proven ability to handle multiple tasks simultaneously and maintain composure under pressure.
• Excellent communication skills with professional phone etiquette.
• Proficiency in Microsoft Office and the ability to quickly learn new software.
• A high school diploma or equivalent.
• Other duties as needed or assigned

Nice To Haves

• Knowledge of the Concord and Bay Area geography is a significant plus.

Responsibilities

• Route Management: Strategically determine and manage daily routes for a group of 5-10 drivers, making real-time adjustments to ensure efficiency and customer satisfaction.
• Operational Oversight: Monitor driver progress, manage time and attendance, and coordinate daily activities with account managers.
• Customer and Driver Support: Serve as the primary point of contact for incoming customer calls and driver communications, addressing service requests, issues, and questions effectively.
• Safety & Efficiency: Actively promote a positive safety culture and work to improve the productivity of our driving staff.
• Data & Reporting: Monitor fuel prices and loading preferences and assist with data collection for our incentive pay programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED