Gallery Host

The Newark Museum Of Art•Newark, NJ

23h•$16•Onsite

About The Position

The Gallery Host supports daily operations across the Welcome Center, Coat Check, and Galleries, serving as a key member of the Visitor Experience team. Gallery Hosts create a warm, inclusive, and engaging environment for members, visitors, donors, and stakeholders by delivering genuine, high-quality service. Through active visitor engagement and a professional, positive demeanor, Gallery Hosts enthusiastically promote the Museum, its programs, and services while ensuring an exceptional on-site experience.

Requirements

Welcoming, positive attitude with creative thinking and a willingness to learn and grow
Strong interpersonal and communication skills, with the ability to engage with individuals from diverse backgrounds
Demonstrated computer proficiency, including experience with Microsoft Office Suite (Word, Excel, PowerPoint, SharePoint, Outlook)
Comfortable working with large and varied audiences, including seniors, children, and individuals with special needs
Available to work at least two (2) days per week, including at least one (1) weekend day, with evening availability as required
Ability to remain in a stationary position for extended periods of time, move about, and access and operate equipment
Ability to lift and move up to fifteen (15) pounds

Nice To Haves

Customer service experience preferred
Interest in the arts a plus

Responsibilities

Serve as the Museum representative in galleries.
Greet and welcome all visitors.
Monitor public activities in galleries.
Ensure visitors adhere to Museum policies, paying particular attention to the safety of the collection and of others.
Engage visitors in a professional, friendly, and positive manner.
Answer questions regarding wayfinding, the collection, on-site facilities and services, programs and events, and more.
Take ownership of visitor queries and respond with friendly, genuine attention and follow through as needed.
Maintain sufficient knowledge of Museum’s history, collections, special exhibitions, and visitor policies.
Remain alert and immediately report anything unusual or out of place.
Notify the Manager immediately of any issues that require attention.
Attend daily morning briefings, all-staff meetings, and periodic trainings.
Monitor and replace any gallery materials as needed.
Perform other duties as assigned.