Gate Attendant

IHM OutdoorsTown of Arcade, NY
9h

About The Position

As our Gate Attendant, you will greet all visitors, vendors, and contractors and direct them to their destinations. You obtain pertinent information from each guest entering the community, and handout promotional materials to prospective guests. You will also be working with golf-cart rentals. This is a seasonal position that may require flexible scheduling availability.

Requirements

  • Basic computer proficiency, including the ability to use email and the internet
  • Flexibility to work events during non-business hours
  • Strong communication and customer service skills
  • Ability to read maps
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is regularly required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week.

Responsibilities

  • Greet all visitors, vendors, and contractors, directing them to their destinations
  • Obtain name, license plate number, phone number, and email address of each guest entering the community
  • Forward information obtained to the sales office for follow-up within 24 hours
  • Note all unusual occurrences on the daily log sheet
  • Hand-out promotional material to prospective guests
  • Answer the telephone courteously and record pre-call visitor information appropriately
  • Prepare pre-call sheets for the following day
  • Submit maintenance requests for issues such as electrical, sewer, and water break problems as needed
  • Greet and register late arriving guests, if applicable
  • Check buildings, turn off lights, and lock doors and gates as directed
  • Monitor the community, noting any deficiencies (i.e. broken lights, missing signs, etc.)

Benefits

  • Referral bonus program to ANY of our locations
  • Seasonal now and later bonus
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