GC Pro Logistics Coordinator

The Guitar Center Company•Farmers Branch, TX

1d•$21 - $25•Onsite

About The Position

In this role, you will coordinate the operational and sales process for the GC Professional division, facilitating the order entry through delivery of goods and services to clients for their assigned GC Pro Account Managers to achieve operational and sales goals.

Requirements

High School Diploma or GED required.
Minimum 3 years of relevant work experience, preferably in Store Operations Support, or Sales Support
Novice knowledge of musical instruments, audio gear, parts, and nomenclature
Intermediate knowledge of the Microsoft Office suite (Word, Excel, PowerPoint, Outlook) and standard business applications

Responsibilities

Provide day-to-day support to Account Managers with regard to product, support materials, and special orders.
Offer guidance on process and protocol regarding proper order management
Answer incoming sales calls and routing to them to the appropriate GC Pro staff with detailed information.
Track PO numbers and shipping information, confirming all aspects of the order are entered and processed correctly.
Locate in-store stock and create layaways.
File and organize of client and vendor purchase orders.
Coordinate all aspects of a GC Pro order from the time an Account Manager conforms a quote to the delivery of all goods and services to the client
Communicate professionally in person and on the telephone with customers, retail store personnel, GC Pro team, and corporate personnel.
Participate in special projects and perform other duties as assigned.
This position is located 100% onsite in the Guitar Center Retail store