General Adjuster

All•Austin, TX

About The Position

McLarens is searching for a General Adjuster working in a designated region with the ability to travel, as needed, to resolve various types of losses. This role’s main responsibilities will be managing the resolution of first and third-party claim exposures from both a coverage, investigative, and loss establishment perspective. The General Adjuster needs to be able to work in a collaborative and responsive fashion with varying levels of supervision resolving complex exposures. We are looking for an exceptional problem solver, proactive thinker, strong communicator, team player, and self-starter.

Requirements

3-5 years of commercial/residential property claims experience.
Appropriate state adjuster license(s).
Regional claims experience.
Some experience with commercial and residential ISO policies to include manuscript interpretations.
Knowledge of Xactimate or other estimating platforms.
Knowledge of the independent claims adjusting business to include familiarity with local jurisdictional requirements and claim practices.
Excellent negotiation and communication abilities, both verbal and written.
Strong interpersonal and analytical skills.
Ability to plan and prioritize.

Nice To Haves

Experience handling complex commercial losses preferred.
Established Broker/Carrier relationships.

Responsibilities

Receive and review claim intake daily.
Contact insurer, broker, and claimant to arrange appointment for first meeting.
Visit insured/risk to investigate cause, circumstances, extent of loss, and damage.
Review policy coverage and raise questions with insurers, where appropriate, and recommend resolutions.
Consult with construction contractors, engineers, and other experts for the purpose of determining damages.
Timely reporting to clients with clear and comprehensive content.
Formulate technically precise correspondence specific to Reservation of Rights, Declination of Coverage, and Denial of Liability.
Communicate effectively with policyholders, claimants, witnesses, independent and field adjusters.
Effectively manage claims and liaise with insured, insurer, broker, retained experts, etc.
Prepare scope of damage, loss measure, and costs schedule.
Coordinate cost agreements with insured and claimant.
Bring matters to a timely, equitable resolution in accordance with Coverage and/or Liability findings.
Other duties as instructed by Leadership, including out-of-territory travel and catastrophe response, as needed.

Benefits

Health Insurance - Medical, Dental, Vision, Life, and Disability Insurance
Health Saving/Flexible Spending - access to flexible spending and health savings accounts
Retirement – 401(k) program with company match
Pet Benefits – ensuring the well-being of your extended family.
Identity Theft Insurance – offering security and peace of mind.
Wellness Programs - supports financial, physical, and mental well-being.
Career Development – fostering growth and advancement in the workplace.
Community Day of Service/Float Holiday – our Day of Service promotes community involvement, and our personal float holiday can be used as desired.
Employee Discount Program - offers exclusive discounts and deals on a wide range of products and services.
Employee Assistance Program - designed to provide life balance support and counseling.
Compensation: Competitive salary and performance-related incentives.
Development: Access to technical training, global knowledge-sharing, and career growthopportunities.
Wellbeing & Flexibility: Support to balance professional and personal life (e.g., hybrid work,flexible schedule where applicable).
Global Exposure: Opportunity to work with colleagues and clients across different countries.
Inclusive Culture: A collaborative environment where your voice and contribution are valued.