Regional General Adjuster

All•Detroit, MI

About The Position

McLarens is searching for a Regional General Adjuster working in a designated region with the ability to travel as needed. The Regional Adjuster’s main responsibilities will be to manage the resolution of first and third-party claim exposures from coverage, investigative, and loss establishment perspectives. The Regional Adjuster needs to be able to work in a collaborative and responsive fashion with varying levels of supervision resolving complex commercial exposures. We are looking for an exceptional problem solver, proactive thinker, strong communicator, team player, and self-starter.

Requirements

5+ years of commercial and residential property claims experience.
3+ years handling and managing complex, large losses.
Appropriate state adjuster license(s).
Regional claims experience.
Experience with commercial and residential ISO policies including manuscript interpretations.
Proficient knowledge of Xactimate or other estimating platforms.
Knowledge of the independent claims adjusting business to include familiarity with local jurisdictional requirements and claim practices.
Strong communication skills; both verbal and written.
Strong interpersonal and analytical skills.
Ability to plan and prioritize.

Nice To Haves

4-year college degree preferred.
Experience handling complex commercial losses preferred.
Established Broker/Carrier relationships.

Responsibilities

Receive and review claim intake daily.
Contact insurer, broker, and claimant to arrange appointment for first meeting.
Visit insured to investigate risk, cause, circumstances, extent of loss, and damage.
Review policy coverage raising questions with insurers, where appropriate, and recommend resolutions.
Timely reporting to clients with clear and comprehensive content.
As appropriate, formulate technically precise correspondence specific to reservation of rights, declination of coverage, and denial of liability.
Ability to maintain diary and respond to stakeholder inquiries in timely and professional fashion.
Effective claim management skills to liaise with insured, insurer, broker, retained experts, etc.
Prepare scope of damage, loss measure, and costs schedule.
Coordinate cost agreements with insured and claimant.
Bring matters to a timely, equitable resolution in accordance with Coverage and/or Liability findings.
Other duties as instructed by Leadership, including out-of-territory travel and catastrophe response, as needed.

Benefits

Health Insurance - Medical, Dental, Vision, Life, and Disability Insurance
Health Saving/Flexible Spending - access to flexible spending and health savings accounts
Retirement – 401(k) program with company match
Pet Benefits – ensuring the well-being of your extended family
Identity Theft Insurance – offering security and peace of mind
Wellness Programs - supports financial, physical, and mental well-being
Career Development – fostering growth and advancement in the workplace
Community Day of Service/Float Holiday – our Day of Service promotes community involvement, and our personal float holiday can be used as desired
Employee Discount Program - offers exclusive discounts and deals on a wide range of products and services
Employee Assistance Program - designed to provide life balance support and counseling
Compensation: Competitive salary and performance-related incentives.
Development: Access to technical training, global knowledge-sharing, and career growthopportunities.
Wellbeing & Flexibility: Support to balance professional and personal life (e.g., hybrid work,flexible schedule where applicable).
Global Exposure: Opportunity to work with colleagues and clients across different countries.
Inclusive Culture: A collaborative environment where your voice and contribution are valued.