Global Partner Manager
About The Position
The Global Partner Manager will provide guidance on WWT’s OEM specific go-to-market strategies, manage and grow OEM field sales relationships, and drive account mapping initiatives. They will offer consultative input on account planning, deal support, and opportunity identification for WWT sellers. Additionally, the role includes managing customer engagements, supporting RFP responses, and contributing to customer success stories. In leading support services initiatives within the Partner Management Team, this role involves driving WWT sales enablement efforts, maintaining the Partner Business Plan, and supporting Partner Field Sales Enablement initiatives. Responsibilities also include conducting QBRs, facilitating strategic account planning, fostering relationships with Channel Managers, shaping marketing strategies, and promoting brand alignment with overall partnership objectives.
Requirements
- Bachelor’s Degree in Arts/Sciences (BA/BS) Related Field required
- A minimum of 4 years' progressive experience in a related field required
- Establish/Maintain top level relationships with OEM Partner Management Peers
- Build rapport with Provider Partner leadership teams
- Build awareness of WWT capabilities and direction
- Deep understanding of partner tiering requirements, partner competency programs, and technical certification programs
- Ensuring we are tracking to goals and exceeding expectations
- Ability to work under uncertainty and incomplete data sets
- Strong organizational and communication skills (written, verbal, presentation)
- Strong project management skills with ability to simultaneously manage multiple projects.
- Strong relationship building skills
- Up to 40% of the time, domestic travel only
Nice To Haves
- Project/Program management experience preferred
Responsibilities
- Collaborates continuously with the Global Engineering, Corporate Sales Organization, Business Development Operations, and Corporate Marketing teams
- Understands short/long term goals of Partner Strategy; analyze success/completion of each goal
- Understands and communicates overall requirements & expectations of Partner (KPI's, Metrics, Activities, etc.) to:
- Owns the Assurance of Scope and Direction of Partner Strategy Construction and provides continuous updates of business plans in collaboration with partners with input and approval from all internal and external stakeholders on goals, responsibilities, and quantitative measurements
- Plans and co-leads Quarterly Business Reviews and present results/progress on business plan objectives
- Drives, leads, and accounts engagement with sales and engineering and report on progress
- Drives and Tracks completion/action on specific tasks, from all roles (Field Engagement, Account Mapping Sessions, Regional Events)
- Owns the overall messaging to all parties -- understands and drives strategy in all meetings/communications
- Owns the enablement, education of program goals and plans, to all parties
- Tracks measurable numbers (revenue, costs, budgets, payments, distribution) -- communication/adjust as necessary
- Coordinates and host cadence calls for individual roles
- Coordinates and hosts cadence calls for overall internal/external teams -- with agenda, goals for each call
- Remains current on the latest technologies through participation in both internal and external training.
- Hosts and moderates online events (webinars, webcasts etc.)
- Coordinates with Business Development Operations on marketing plans/funds
- Develops an understanding of our competitive market positioning and WWT's go-to-market strategy
- Assists with onboarding and mentoring of new partner managers
- Creates best practices and associated content and present concepts to peers in team meetings
- Leads QBRs and report back to leadership on action items, progress, and areas for improvement
- Fosters team collaboration by posting and sharing relevant content in email and other team collaboration tools
- Take lead role in executing against all required support services initiatives of the Partner Management Team including:
- WWT Sales Enablement
- Partner Business Plan
- Partner Field Sales Enablement
- QBRs • Strategic Account Planning
- Channel Manager Relationship
- Marketing Strategy
- Brand Awareness
Benefits
- Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
- Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
- Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
- Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
