Golf Operations Manager

City of Birmingham, Michigan•Bloomfield Hills, MI

13d

About The Position

The City of Birmingham (EOE) is seeking qualified applicants for the position of Golf Operations Manager. This position is responsible for the daily overall operations of the City's two 9-hole golf courses with considereable independence and latitude, including the supervision, management and promotion of the clubhouse, maintenance and greenskeeping operations. Hires, schedules, trains and supervises staff. Assisgns and monitors work. The Golf Operations Manager participates with the Parks and Recreation Manager in developing and implementing long-term improvements and changes to the golf course operations and assists in the development and monitoring of golf course budget(s). Provides oversight of adherance with all food and beverage regulations. Performs related duties as assigned. FUNCTIONS AND RESPONSIBILITIES: This list is not to be treated as all inclusive. Responsible for ensuring the golf courses are properly staffed to ensure effective and efficient operations and maintenance of golf course facilities. Supervises personnel assigned to golf course operations, including Grounds Superintendent and Teaching Professional. Determines seasonal and daily staffing needs for the operation and maintenance of the City's two 9-hole golf courses. Trains and instructs staff on a variety of work-related issues, including but not limited to, work procedures, cash management procedures, customer service standards, maintenance standards and food and alcohol policies and procedures. Reviews and approves time cards and reports for subordinate staff. Coordinates clubhouse and greenskeeping operations for maximum utilization of courses. Instructs all staff regarding safety and emergency procedures. Responsible for completing reports of incidents as directed. In accordance with policy, determines procedures for tee reservations, starting, course ranger activities and daily opening/closing activities. Monitors weather conditions and makes decisions with regard to course playability in inclement and/or dangerous weather. Assures proper handling of complaints and suggestions. Coordinates with the Parks and Recreation Manager as required. Responsible for ensuring the proper maintenance and upkeep of all golf course facilities and equipment, including but not limited to, maintenance and greenskeeping equipment, clubhouses and maintenance facilities. Coordinates major repairs and/or replacement of equipment with the DPS Division Managers. Responsible for ensuring proper inventory management for food/beverage concessions and merchandise. Ensure compliance with all food and alcohol regulations for preparation and sales. Responsible for receiving, reconciling, reporting and depositing funds based upon established City policies and procedures. Prepares and implements a marketing strategy for the City's golf courses. Prepares budget estimates and assists in the development of capital improvement programs. Responsible for coordinating the winter sports program during the off-season. Performs other duties as directed.

Requirements

Thorough knowledge of the game of golf.
Knowledge of current federal and state laws and regulations affecting golf course operations.
Knowledge of current office software systems, including MS Office Suite and current communications software.
Ability to adjust work schedule to meet the needs of operations.
Bachelor degree, or its' equivalent, in business administration, management, recreation management or a related field; supplemented with formal training in the principles of golf course management.
A minimum of 5-7 years supervisory experience at a golf facility in clubhouse operations.
Demonstrated ability to supervise and lead emplyees.
Possession of, or ability to obtain, certifications in both food and alcohol service.
Must be able to lift up to 50lbs
Must be able to stand/walk for extended periods of time
Must be able to work outside
Must be able to work in a service-oriented environment

Nice To Haves

Knowledge of agronomy and turfgrass management preferred.
PGA or related affiliation, membership preferred.

Responsibilities

Ensuring the golf courses are properly staffed to ensure effective and efficient operations and maintenance of golf course facilities.
Supervising personnel assigned to golf course operations, including Grounds Superintendent and Teaching Professional.
Determining seasonal and daily staffing needs for the operation and maintenance of the City's two 9-hole golf courses.
Training and instructing staff on a variety of work-related issues, including but not limited to, work procedures, cash management procedures, customer service standards, maintenance standards and food and alcohol policies and procedures.
Reviewing and approving time cards and reports for subordinate staff.
Coordinating clubhouse and greenskeeping operations for maximum utilization of courses.
Instructing all staff regarding safety and emergency procedures.
Completing reports of incidents as directed.
Determining procedures for tee reservations, starting, course ranger activities and daily opening/closing activities.
Monitoring weather conditions and makes decisions with regard to course playability in inclement and/or dangerous weather.
Assuring proper handling of complaints and suggestions.
Coordinating with the Parks and Recreation Manager as required.
Ensuring the proper maintenance and upkeep of all golf course facilities and equipment, including but not limited to, maintenance and greenskeeping equipment, clubhouses and maintenance facilities.
Coordinating major repairs and/or replacement of equipment with the DPS Division Managers.
Ensuring proper inventory management for food/beverage concessions and merchandise.
Ensuring compliance with all food and alcohol regulations for preparation and sales.
Receiving, reconciling, reporting and depositing funds based upon established City policies and procedures.
Preparing and implementing a marketing strategy for the City's golf courses.
Preparing budget estimates and assists in the development of capital improvement programs.
Coordinating the winter sports program during the off-season.
Performing other duties as directed.