Inside Golf Operations

Wheeling Park District•Wheeling, IL

2d•$16 - $16•Onsite

About The Position

Inside Golf Operations Associates are responsible for achieving organizational performance goals through active participation in the sales programs and individual sales of the organization’s programs. Day-to-day implementation of the guest service programs and maximizing guest retention. Golf Operations Associates are also expected to act, at all times, in a manner that routinely anticipates and exceeds the needs and expectations of the guest.

Requirements

Some High School, High School Degree is preferred.
Minimum of six months experience in a service and/or sales environment, preferably in golf or resort operations.
Must be able to read, write and speak in English.
CPR/AED certification or be able to earn within 60 days.

Nice To Haves

Knowledge of golf course operations preferred.

Responsibilities

Inside Golf Operations Associates are responsible for the day-to-day sales coordinated with green fees, cart fees, merchandise, food and beverage, golf carts, Reserved Tee Times, Loyalty Programs, advertising revenues and other programs as developed to enhance and improve the budget.
Assist in the development and implementation of the merchandise-buying plan and advertising/marketing plans.
Is accountable for the daily sales transactions in accordance with established policies and procedures.
Is responsible for the cleanliness of the golf shop and its surrounds.
Will maintain an attractive retail environment within the golf shop.
Will be responsible for the management of outings, tournaments and special events.
Will assist with the taking of monthly inventory, which includes retail merchandise and food and beverage products.
Provide exceptional guest service as established within the service and loyalty programs and continuously improve the exceptional guest service program in coordination with the Golf Operations Manager.
Assist the outside operations staff as needed.
Adhere to all company policies and procedures and perform other duties as required.
Performs the job safely and in compliance with Park District policies, procedures, work and safety rules.
Supports and exhibits the established organizational values of respect, communication, integrity, innovation, recognition, continuous learning, fun, empowerment and people.
Work as scheduled.