Golf Outside Services Team Member

Freestone Lake and Golf•Fairfield, TX

2d•Onsite

About The Position

Freestone Golf and Lake Club is seeking an enthusiastic and service-oriented Outside Services Team Member to join our team. This role is ideal for individuals who thrive in a fast-paced environment, take pride in their work, and enjoy interacting with members and guests. The perfect candidate has a smile-first attitude, strong attention to detail, and intrinsic motivation to provide a seamless golf experience from arrival to departure. As an Outside Services Team Member, you will be the first and last impression of Freestone, ensuring that members and guests receive exceptional, anticipatory service . Adaptability and a proactive mindset are essential, as this role requires wearing multiple hats and responding quickly to changing needs throughout the day. Additionally, this position requires a high level of self-awareness and an understanding of how your actions impact both teammates and guests -we succeed as a team, and a positive, team-first mindset is key.

Requirements

A natural smile and welcoming demeanor -you enjoy engaging with people.
Intrinsic motivation -you take initiative and find ways to improve the experience without being asked.
Adaptability -thrives in a dynamic environment and can shift priorities as needed.
Strong attention to detail -you notice the little things that elevate the member experience.
Self-awareness and team awareness -you understand how your actions and energy affect those around you, fostering a positive, supportive team environment.
Team-oriented with a passion for hospitality and customer service.
Ability to work flexible hours, including weekends and holidays.

Responsibilities

Greet members and guests with a warm smile and a welcoming attitude upon arrival.
Assist with bag drop, staging, and storage , ensuring an organized and efficient experience.
Maintain a clean and organized practice facility , ensuring range balls, stations, and amenities are readily available.
Prepare and maintain the golf cart fleet, including staging, cleaning, and charging.
Proactively anticipate needs -whether offering towels, refreshments, or providing course updates.
Monitor the pace of play and assist players as needed with a service-driven approach.
Keep the cart barn, bag room, and surrounding areas clean and stocked.
Assist with tournament and event preparations , ensuring smooth execution.
Maintain a professional, guest-first mindset , ensuring members and guests have a world-class experience.
Work closely with the golf professional staff and fellow team members to enhance the overall operation.
Exhibit self-awareness in your interactions , understanding how your energy, attitude, and teamwork impact others.