Healthcare Practice Business Operations Manager

KMA Human Resources Consulting • Portland, ME

5d • $75,000 • Onsite

About The Position

Trellis Health is seeking a passionate and driven Business Operations Manager. Your diverse responsibilities will include handling key administrative, financial, and human resources functions. This position requires an individual with a strong operational mindset, excellent communication skills, and the ability to work autonomously in a fast-paced, start-up environment.

Requirements

• 5+ years of experience in business operations, human resources, or healthcare administration, preferably in a start-up or healthcare setting
• Bachelor’s degree in Business Administration, Human Resources Management, or a related field is preferred
• Strong knowledge of HR functions, payroll systems, AP/AR processes, and financial regulations
• Proven ability to manage multiple responsibilities and projects in a fast-paced environment
• Ability to work independently and proactively, demonstrating strong decision-making capabilities
• Proficiency with office software, HR management platforms, and financial management tools
• Ability to work onsite Monday-Friday 8:30-5:00

Responsibilities

• Human Resources Management: Oversee all HR functions, including recruitment, onboarding, employee relations, and performance management.
• Payroll Administration: Manage the payroll process, ensuring all employee compensation is accurate and compliant.
• Accounts Payable and Receivable: Lead all AP/AR activities, invoicing, collections, processing of payments.
• Regulatory Compliance: Ensure compliance with labor laws, financial regulations, and healthcare industry standards, and managing audits.
• Benefits Administration: Administer employee benefits programs.
• Office Management: Oversee daily office operations and procedures.
• Budget Management: Assist with budget preparation, expense management, and forecasting.
• Staff Training and Development: Coordinate and implement training programs designed to promote professional growth.
• Vendor Management: Negotiate, manage, and maintain contracts with external vendors and service providers.
• Strategic Planning: Support the leadership team’s strategic planning efforts by gathering input and helping translate priorities into clear plans and execution steps.
• Information Security and Privacy: Manage policies and serve as internal point of contact for IS/IT vendors.
• Practice Operations: Maintain library of workflows; manage monthly development, implementations, and trainings.

Benefits

• Competitive pay starting at $75,000+ based on experience
• Medical, Dental and Vision options
• HSA option
• Retirement plan options
• Generous PTO and paid holidays
• Rewarding opportunity with an employer who is building a new model of primary care while delivering it in real time, grounded in relationships, access, and collaboration.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager