Help Desk Technician Apprentice

Apprenticely•Jonesboro, AR

1d•$17 - $24

About The Position

Apprenticely is helping Kalmer Solutions hire a Help Desk Technician in Jonesboro, AR. About the Employer: At Kalmer Solutions, weâre committed to providing innovative IT solutions with a strong focus on customer experience. Our team of passionate professionals is dedicated to reliability, quality, and excellence in everything we do. Company Culture: âThe Kalmer Way Fundamentalsâ Our culture at Kalmer Solutions is guided by âThe Kalmer Way Fundamentals,â where purpose meets passion. These core principles shape our interactions, inspire our service approach, and cultivate a supportive environment centered on integrity, quality, and teamwork. From doing the right thing to delivering legendary service and embracing continuous improvement, these fundamentals define how we work, grow, and succeed together. $17 - $24 an hour Are you passionate about troubleshooting technical issues and delivering exceptional customer support? Kalmer Solutions is looking for a skilled Help Desk Technician to join our dynamic team! As a Help Desk Technician at Kalmer Solutions, youâll be at the forefront of assisting our valued clients by addressing their technical inquiries and resolving hardware and software issues. This role offers a chance to work with diverse clients, tackle interesting challenges, and provide fast, effective solutions in a fast-paced environment. What's an Apprenticeship? An apprenticeship is a full time position with a focus on learning! During your first year of employment, you are guaranteed formal training, a mentor, and a pay raise! Employers who have committed to the apprenticeship model for hiring are committing to building you and your career. You're encouraged to apply even if your experience doesn't precisely match the job description. Apprenticeship positions welcome diverse applicants who are looking to grow their career in IT! How does the interview process work? We want to get to know you! Apprenticely will conduct an initial phone interview and knowledge assessment. If your skills and interest match with the employer's needs, we'll share your resume or ask you to apply directly with them. After that, the employers will continue with their recruiting and interview process. If you are a match, an offer will be made for you to get started in your new apprenticeship role! We'll be here to make sure your apprenticeship year goes smoothly and that you are set up for career growth and success!