Home Lending Relationship Manager

JPMorgan Chase & Co.•Columbus, OH

About The Position

This is a high-profile role that will have executive-level visibility, interaction, and influence. Responsibilities include reviewing and analyzing policy, complex business issues, and opportunities with business partners and stakeholders to formulate and negotiate solutions, with the goal of optimizing outcomes for the business and to best serve our customers. The candidate will need to have the ability to collaborate with internal and external partners, develop executive communications, prioritize and drive key initiatives, and dissect and negotiate policy, products, and programs. As the Relationship Manager in this Agency Relations team, you will be responsible to manage and enhance Chase’s relationship between various internal lines of business, such as Servicing, Originations, Products, Transformation, Risk, Legal, Production, Operations, Capital Markets, and various external stakeholders, such as the Government Sponsored Enterprises (GSEs), the Mortgage Insurers, government agencies, and trade organizations. Candidates will be considered from varied backgrounds such as home lending, business development, and risk management roles as long as the candidate is a quick learner, comfortable with building arguments for negotiations, and can influence internally and externally at varied levels of an organization.

Requirements

7+ years of experience in mortgage, home lending or relevant experience in an adjacent area (such as with a regulator or in public policy).
Experience with investor/insurer/guarantor products and guidelines.
Excellent relationship management, interpersonal and communication skills.
Strong oral and written communications skills.
Expert capabilities in executive communications, office products such as Word, Excel, PowerPoint (PitchPro).
Ability to influence, negotiate, and build consensus and winning arguments.
Deep desire to influence housing policy broadly.
Ability to work under tight deliverable timeframes.
Ability to manage multiple projects/tasks simultaneously.
Strong organizational and follow through skills.

Responsibilities

Develop and champion (with key partners) new programs/products/ideas for housing policy advocacy with investors/insurers, regulators, industry trade groups, and other key stakeholders.
Coordinate and lead executive meetings, negotiate contracts in Chase’s competitive advantage and to expand secondary market execution options.
Perform a regular cadence of tasks to support ongoing investor confidence, including digesting and analyzing reports and data, creating executive level presentations, researching policy and process questions, scheduling meetings, and providing periodic updates via decks and trackers.
Collaborate with team members on strategic initiatives, product implementation, risk management, GSE policy, scorecards, and issue resolution.