Hospice Administrative Assistant

JourneyCare Hospice•Chicago, IL

12d•$20 - $27•Onsite

About The Position

JourneyCare Hospice is seeking a Hospice Administrative Assistant for our growing team! Immediate opening available, generous time off packages, 401K + match and so much more! HOURS : Monday-Friday 8AM-4:30PM TERRITORY : Chicago, IL (60605) What We offer: Great culture and team atmosphere Comprehensive benefits, including medical, dental, and vision, effective on the first of the month 401(k) retirement plan with a generous company match Generous time off accruals Paid holidays Mileage reimbursement Tuition Reimbursement Employee Referral Program Hospice Certification benefit and salary increase Merit Increases Employee Discount Programs TEXT 10094 to 847-416-8078 to APPLY! Salary: $20-$27 Hourly - Offer Based on Years of Experience

Requirements

High school diploma or equivalent.
One to two years of office or customer service experience preferred.
Able to learn basic triage steps for identifying urgent calls.
Strong oral and written communication with exceptional customer service skills.
Ability to stay organized and manage shifting tasks.
Ability to work with confidential information.
Proficient with Microsoft Excel including entering data, sorting, filtering and creating simple spreadsheets.
Basic proficiency with Word, Outlook and other Microsoft Office programs.
Comfortable working with numbers and maintaining accurate tracking tools.
Assess work load and re-prioritize as needed, handling multiple tasks under tight deadlines.
Works under pressure and deals with interruptions and other unexpected events and make necessary adjustments.
Interacts professionally with all levels of management and staff.
Must have reliable transportation, current driver's license, and appropriate automobile insurance.

Responsibilities

Supports scheduling and basic calendar coordination as requested.
Assists with preparing materials for meetings, including simple reports and spreadsheets.
Supports general office organization and assists with visitors when appropriate.
Answers incoming calls and direct them to the appropriate team member.
Assists with patient or family phone calls by gathering basic information and routing to the correct staff for follow-up.
Uses sound judgment to identify calls that require urgent attention and escalates appropriately.
Maintains simple documentation of calls or requests based on established procedures.
Provides general office support such as copying, scanning, organizing documents, and maintaining files.
Enters data accurately into spreadsheets, updates logs, and pulls basic information for reports.
Helps track and organize department information such as staffing schedules, referral logs, or productivity sheets.
Maintains a high degree of confidentiality at all times due to access to sensitive information.
Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department.
Follows all Medicare, Medicaid, and HIPAA regulations and requirements.
Abides by all regulations, policies, procedures, and standards.
Performs other duties as assigned.

Benefits

Great culture and team atmosphere
Comprehensive benefits, including medical, dental, and vision, effective on the first of the month
401(k) retirement plan with a generous company match
Generous time off accruals
Paid holidays
Mileage reimbursement
Tuition Reimbursement
Employee Referral Program
Hospice Certification benefit and salary increase
Merit Increases
Employee Discount Programs