Hospitality Manager
Serenity Mental Health Centers•Scottsdale, AZ
11d•$90,000
About The Position
Own the daily operations of a high-volume clinic Lead, coach, and hold teams accountable to performance and service standards Ensure every patient experience feels welcoming, efficient, and professional No healthcare experience required — we provide comprehensive training.
Requirements
- 10+ years of leadership or operations experience in a high-volume environment of 30+ individuals
- Proven experience managing KPIs and having direct performance conversations
- Strong communication skills with both people and numbers
Nice To Haves
- Experience in healthcare, behavioral health, hospitality, or service leadership
- Relationship-based sales or customer experience background
- Experience leading teams through growth or change
Responsibilities
- Oversee day-to-day clinic operations, workflow, and patient flow
- Coach and develop staff to consistently meet KPIs and service expectations
- Monitor metrics related to scheduling efficiency, volume, and patient experience
Benefits
- 90% employer-paid medical, dental, and vision benefits
- 401(k) retirement plan
- 10 PTO days (15 after first year)
- 10 paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
1-10 employees
