Hotel Front Desk Agent

Seva Hospitality • West Chester Township, OH

8d • $14 - $16

About The Position

FRONT DESK GENERAL JOB DESCRIPTION:
Aggressive negotiating skills and creative selling abilities to close on business.
Ensures a high level of customer satisfaction.
Answering Phones.
Making, Changing, Assisting w/ Reservations.
Looking Up Directions on the Internet.
Promoting Rewards Program.
Creative Thinking.
Assisting Sales.
Creating Good Customer Relations.
Problem Solving.
Filling In Others Shifts As Needed.

Requirements

• Exceptional Customer Service Skills
• Strong communication skills, written and verbal
• Strong organizational skills
• Must be self-motivated and results-oriented
• Be comfortable working independently
• Excellent time management skills
• Able to have a flexible time schedule
• Basic Computer Skills
• Energetic / Capable of Multi-Tasking
• Good with Following Up/Following Through
• Have Own Transportation / Be on Time
• Good Problem-Solving Skills
• This position may require the ability to work evenings and weekends with flexibility throughout the week as needed. Schedules will always be communicated in advance by a manager.

Nice To Haves

• Opera PMS Experience a Plus / Not Required
• Prior experience from IHG, Hyatt, Choice, Hilton, or Marriott hotels preferred / Not Required
• Knowledge of Emailing a Plus / Not Required

Responsibilities

• Answering Phones
• Making, Changing, Assisting w/ Reservations
• Looking Up Directions on the Internet
• Promoting Rewards Program
• Assisting Sales
• Creating Good Customer Relations
• Problem Solving
• Filling In Others Shifts As Needed

Benefits

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Vision insurance
• Choice Hotels, Marriott, Hilton, and IHG Hotel Discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed