House Manager / Family Assistant

Sage Haus•Palo Alto, CA

7d•$40 - $50•Onsite

About The Position

We are a busy household with three young children and a lively family rhythm throughout the day. Both of us run our own professional endeavors and primarily work from home, which means our household has a steady flow of work responsibilities, children’s activities, and staff coordination throughout the day. While life can feel full and dynamic, we value a calm, organized environment and strive to maintain a home that feels peaceful and well-run, without unnecessary interruptions to the daily flow. Family time is very important to us, whether that means supporting our children’s activities, decorating for holidays, or simply spending time together at home. We also travel frequently and maintain several nearby properties used for family gatherings or guests. With multiple spaces and moving pieces to manage, thoughtful coordination and consistent upkeep are essential. We place a high value on organization, clear systems, and proactive support that helps keep daily life running smoothly. Our goal is to create an environment where our household operates seamlessly so we can spend more meaningful time with our children and focus less on the logistics of household management. Discretion and professionalism are extremely important to us. We hope to create a smoothly functioning home where responsibilities are handled quietly, efficiently, and thoughtfully behind the scenes. We are looking for a warm, organized, and highly reliable professional who enjoys supporting a busy household and takes pride in keeping a home running smoothly. The ideal candidate is proactive, self-managed, and able to see what needs attention without constant direction. Taking initiative while communicating clearly and following established systems is essential. We are looking for someone who is detail-oriented, dependable, and comfortable working in a home where the family may be present throughout the day. This role is best suited for someone who enjoys being a steady, supportive presence behind the scenes, helping a busy household run smoothly without needing constant direction. Calm, discreet, and focused on getting things done without needing constant direction, the ideal person will be comfortable asking questions early to learn the household’s systems and preferences with the goal of owning tasks, acting independently and working autonomously. We’re looking for someone who is: Self-managed and able to see what needs to be done Proactive and takes initiative Warm and personable Organized and reliable Punctual Strong in communication Trustworthy and discreet Interested in growing with the family over time

Requirements

Maintain a smoke-free environment
Reliable transportation
Comfortable with dogs

Responsibilities

Household Maintenance & Organization
Maintain household organization systems (closets, storage, pantry, toys)
Reset and tidy rooms daily; maintain overall neatness, ensure home is prepped for cleaning services
Prepare for family events, holidays, and guest stays
Prepare and coordinate donation drop offs and pick ups
Support packing/unpacking for travel
Supervise or coordinate with service providers/vendors (e.g., handymen, cleaners, landscapers)
Load/unload dishwasher, wipe surfaces, vacuum high traffic areas
Inventory & Errands
Track and restock pantry, fridge, toiletries, household supplies
Create and manage running household supply lists
Coordinate and manage household orders (Amazon, Costco, Target, etc.)
Run errands: grocery shopping, returns, dry cleaning, gift shopping
Handle package pickup, mail sorting, and deliveries
Laundry & Linen Care
Wash, dry, fold, and organize family laundry (e.g., clothing, bedding, towels)
Manage linens: refresh towels, restock essentials
Keep laundry areas stocked with supplies and well organized
Pet Care
Occasionally feed and walk dogs
Keep pet supplies stocked and organized
Family Support
Provide occasional back-up support for child-related needs when appropriate
Vehicle Management
Ensure the family vehicle remains clean and organized
Vendor & Property Oversight
Schedule and supervise service providers (cleaners, contractors, landscapers)
Research and coordinate repairs, maintenance, and quotes
Manage routine upkeep across multiple properties
Oversee outdoor spaces and seasonal maintenance needs
Serve as primary contact for vendors
Estate-Level Oversight
Manage multiple properties and ensure readiness for family or guest use
Oversee property-specific systems (e.g., HVAC, security, pool maintenance)
Deep Cleaning & Special Projects
Tackle occasional deep cleans (fridge, oven, baseboards, steam cleaning etc.)
Maintain and refresh specific zones (entryways, garage, mudroom)
Clean humidifiers, washing machines, and air purifiers monthly
Organize special projects: toy storage, seasonal decorations, gear rotation
Administrative & Personal Assistant Support
Help with travel planning, scheduling, and logistics