Housekeeping Lead

Concord Hospitality EnterprisesPinehurst, NC
3d

About The Position

Concord Hospitality is seeking a detail-oriented and service-focused Housekeeping Lead to ensure guest rooms and public areas are clean, organized, and welcoming. This role supports the housekeeping team in delivering a high-quality guest experience.

Requirements

  • Previous housekeeping experience preferred.
  • Strong attention to detail and organizational skills.
  • Ability to lead and support a team while maintaining a professional attitude.
  • Dependable, flexible, and customer-service oriented.

Responsibilities

  • Supervise and perform daily room cleaning following Housekeeping Guidelines.
  • Inspect rooms for cleanliness, maintenance needs, and guest satisfaction.
  • Check fixtures, TVs, and HVAC systems for proper operation.
  • Maintain and restock housekeeping carts, linen rooms, and cleaning equipment.
  • Operate laundry equipment and maintain cleanliness in public areas.
  • Log rooms cleaned and communicate room status to Guest Room Supervisor or Front Desk.
  • Provide the highest level of service to all guests and assist team members as needed.

Benefits

  • Competitive wages
  • Medical, dental, and vision plans
  • Life insurance and short/long-term disability options
  • 401(k) with company match
  • Tuition assistance
  • Discounted room rates at Concord-managed hotels
  • Training, development, and career advancement opportunities
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