Housekeeping Lead

Shawnee Lodge & Cottages•West Portsmouth, OH

About The Position

The Housekeeping Supervisor is responsible for helping to lead, support and direct all housekeeping and laundry department operations. They'll help to ensure the highest standards of the guest environment. Benefits Medical and Dental Insurance PTO Competitive Pay 401(k) Retirement Savings Plan Life Insurance Disability Insurance Hotel Room Discounts Ongoing Training and Career Development

Requirements

High School diploma or GED required
Experience in all aspects of Housekeeping in a large, multi-use facility required
Excellent written and verbal communication skills
Must be flexible with working nights, weekends, and holidays
Hotel Department uniform is required
Must maintain a neat, clean and well-groomed appearance
Climb steps in hotels that do not provide elevators
Push and pull heavy equipment of up to 50 lbs. for extended periods of time
Lift 35 lbs. occasionally

Nice To Haves

Previous supervisory experience a plus

Responsibilities

Supervise, direct, assist, facilitate, coordinate and verify the completion of housekeeping tasks assigned to staff to provide our guests with the highest quality of standard
Maintain a professional department by ensuring high levels of guest and associate satisfaction
Maintain room quality based on hotel objectives
Monitor and maintain a level of cleanliness in rooms, storage areas, laundry, restrooms, and public areas
Compile and report accurate status of guest rooms to front office
Maintain productivity and labor cost goals
Maintain cost control systems for linen inventories and cleaning supplies
Conduct inventories of linen, supplies, and equipment
Ensure quality services are rendered in meeting guest needs and that guest relations are enhanced
Other duties as assigned