Housing Services Coordinator

HELPLINE YOUTH COUNSELING•Los Angeles, CA

1d•$29 - $29

About The Position

The Housing Services Coordinator will provide support to the Recovery Rehousing Navigator (RRHN), ECM/CS and TLS program. The Housing Services Coordinator will provide ongoing coordination of referrals, wait lists, documents and other items as needed. The Services & Disbursement Coordinator will perform all the duties as indicated in that contract and by the assigned Housing Support Services Manager.

Requirements

Knowledge of housing resources in Service Planning Area 8 preferred. Resources can include crisis housing and permanent housing throughout Los Angeles County.
Knowledge of HUD guidelines and experience working with subsidized housing programs such as Section 8, Shelter Plus Care, Rapid/Recovery Re-Housing, and others.
Current knowledge of best practice models, including Housing First, Mental Health Recovery, Harm Reduction, and Critical Time Intervention.
Understanding of case management practices and ability to accurately and clearly document case notes.
Ability to communicate effectively both verbally and in writing.
Ability to manage time effectively.
Ability to accurately enter client data and progress notes in HMIS Homeless Management Information System and run program management reports.
Proficient use of laptop computer and Microsoft Windows, Office software programs (Word, Excel, PowerPoint) and Homeless Management Information System (HMIS).
Creative problem-solving skills
Possess valid California driver's license and properly registered vehicle.
Three years of experience in social services required.
Experience assisting low and very-low-income individuals in accessing affordable housing.

Nice To Haves

One year of supervisory experience preferred.
Experience working with homeless individuals or families preferred.
Bilingual: Desirable but not required.

Responsibilities

Provide RRHM support in quality control to RRHN and conduct performance appraisals.
Facilitate the usage of all assessment tools to determine vulnerability, assisting individuals with collecting documents necessary for housing, and providing linkage to ongoing supportive services.
Complete reports and documentation as required by HYC RRH and program funders.
Provide support in overseeing RRH Staff in screening, assessing, and problem-solving with individuals.
Oversee process of Crisis Housing, Rapid/Recovery Rehousing and Problem-Solving Services and Financial Assistance Administration.
Ensure that all individual members are prioritized with services to health, supportive service, and educational needs.
Provide appropriate crisis intervention to in the form of support and/or problem solving as deemed necessary.
Collaborate with co-located staff to oversee referrals that are being made.
Establish and maintain effective working relationships with partner agencies, housing providers, and related resources.
Monitor program data, documentation of services, and progress toward outcomes.
Provide supportive services as needed to individuals that are enrolled in the program.
Complete housing plans, refer to other homeless agencies, and conduct housing inspections.
Manage client complaints and grievances submitted during program enrollment.
Other duties as assigned.