HR & Compliance Manager

North Star Health•Springfield, VT

About The Position

North Star Health is a federally qualified health center located in Southern Vermont and New Hampshire. We are centrally located between larger cities like Boston, NYC, and Montreal Quebec. We are hiring enthusiastic dependable team players with a desire for a rewarding career in the medical field. We value our employees, offer competitive salary and benefits, and understand the importance of work-life balance. The HR & Compliance Manager works within the HR department with a focus on Benefits, Workers Compensation, Compliance and Leave Management. The position also is responsible for supporting the organization’s Compliance and Risk Management programs through day-to-day coordination. This role monitors regulatory requirements, maintains policies and documentation, conducts audits and risk assessments, tracks corrective actions, and supports staff training and reporting. The position works with internal teams to identify risks, ensure adherence to applicable laws and standards, and promote consistent, compliant operational practices across the organization. This position is responsible for providing HR and Risk functional excellence.

Requirements

Bachelor’s degree in related field (or equivalent relevant experience)
1-3 years of HR experience (benefits preferred) and/or 1-3 healthcare compliance, risk management
Ability to travel occasionally travel to local facilities/clinics

Nice To Haves

Proficient in Microsoft Office applications
Experience administering self-insured and/or fully insured medical plans
Knowledge of leave of absence
Knowledge of 401k plans
Experience working in a healthcare setting preferred; experience in an FQHC or community health center.
Strong customer service and interpersonal skills
Knowledge of benefits and employment regulations and laws
Outstanding written and verbal communication skills
Ability to maintain confidentiality.
Versatility, flexibility and a willingness to work within constantly changing priorities with enthusiasm.
Experience supporting compliance programs such as audits, incident tracking, policy management, corrective action plans, and regulatory reporting.
Positive and enthusiastic attitude
Knowledge of Paylocity and/or Bswift a plus
Good judgement with the ability to make timely and sound decisions.
High level of integrity, initiative, and commitment to excellence

Responsibilities

Ensures the accuracy of all benefits enrollments in the HRIS to provide vendors with accurate eligibility information.
Assists employees regarding benefits claim issues and plan changes
Responds to benefits inquiries from managers and employees on plan provisions, benefits enrollments, status changes and other general inquiries
Administers and processes all leave of absence requests and disability paperwork including medical, personal, disability and FMLA
Manages the benefits open enrollment process
Manages the HR compliance program.
Maintain the organization’s compliance program in accordance with HRSA, CMS, HIPAA, OSHA, OIG, and other applicable regulations
Investigates incidents of potential non-compliance, including patient complaints, billing issues and breaches of confidentiality
Monitor and assesses organizational risk through regular audits, risk assessments, and policy reviews.
Assists in the development of training programs for new and existing employees at all levels to achieve consistent performance to company standards ( including compliance, ethics, and regulatory standards).
Support continuous improvement efforts by recommending and implementing changes to minimize organizational risk.
Collaborates with the internal teams on processes, procedures and documentation
Manages worker’s compensation process
Coordinates HR and Compliance initiatives to ensure alignment with the organization’s mission
All other duties as assigned