HR Generalist

Continueserve • Chicago, IL

9d • $65,000 - $80,000 • Hybrid

About The Position

Quatrro Business Support Services is seeking a hands-on HR Generalist to join a mission-driven team in our nonprofit division. This dynamic role focuses on supporting a single non-profit client and spans core HR functions, including benefits administration, compliance, HRIS management, and employee support . We're looking for a proactive professional ready to dive into performance management, employee relations, and HR development. As a key advocate for both client management and employees, you'll interpret policies, administer programs, and provide creative solutions. This is a client-facing role in which you will build and maintain close working relationships with one Quatrro client and serve as the subject matter expert in all things HR. This hybrid position requires you to visit the client you are supporting on site in the Chicagoland area 3 days/week . If you're passionate about delivering comprehensive HR solutions and making a real difference in a fast-paced, nonprofit environment, we want to hear from you!

Requirements

• Bachelor’s Degree in Human Resources, Business, or a related field.
• 2+ years of progressive HR experience , with demonstrated success in: Benefits administration HRIS systems Employee inquiries and onboarding Compliance and policy interpretation
• 2+ years of experience working with Health and Human Services (HHS) compliance requirements, including administration of grant funding for State of Illinois programs.
• Strong knowledge of HR principles, employment law, and HRIS systems.
• Excellent communication and interpersonal skills.
• Advanced problem-solving and conflict-resolution abilities.
• Proficiency in MS Office.
• Ability to build strong relationships across all levels of the organization.
• Adaptability to handle the evolving needs of a dynamic workforce.
• Strategic thinking with a focus on continuous improvement.
• Passion for creating an exceptional employee experience.

Nice To Haves

• SHRM, HRCI, or similar professional HR certification.
• Previous experience with a nonprofit organization and/or knowledge of the health and human services sector.

Responsibilities

• Serve as the primary HR contact for one non-profit client , ensuring alignment with organizational goals.
• Manage and optimize HR processes, including: Benefits administration and management HRIS data management Onboarding and offboarding processes Employee inquiries and Tier 1 support Compliance with employment laws and internal policies Administration of grant compliance requirements related to HHS State of Illinois funders .
• Support performance management and assist with employee relations issues as needed.
• Maintain accurate documentation and reporting for audits and compliance reviews.
• Collaborate with client leadership to improve HR workflows and enhance employee experience.

Benefits

• Comprehensive benefits package including paid time off, paid holidays, 401(k), and health insurance coverage (medical, dental, vision, life insurance).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level