HR Generalist

REPAY - Realtime Electronic Payments • Atlanta, GA

20h

About The Position

We’re looking for an experienced HR Generalist who thrives in a fast-paced, high-change environment and enjoys being the go-to person for both employees and managers. This role spans HR Operations, Benefits, Employee Relations, Internal Communications, and coordination of FMLA/ADA with an external vendor. You’ll be deeply involved in day-to-day HR execution while also supporting communications, events, and continuous improvement initiatives. This role requires strong judgment, comfort with systems, and the ability to manage a lot of moving parts at once. For someone who enjoys learning, problem-solving, and variety, this role is both challenging and fun. If you’re not comfortable with technology, struggle to learn systems quickly, or prefer highly repetitive work, this role will not be a fit.

Requirements

• 3–5+ years of progressive HR experience in a generalist, operations, or employee relations role
• Strong technical aptitude with the ability to learn systems quickly and independently
• Proven experience handling employee questions and employee relations matters
• Exceptional attention to detail and strong organizational skills
• Clear, confident written and verbal communication skills
• Proficiency in Canva for professional-quality designs and presentations
• Strong Excel skills or demonstrated ability to quickly learn and use Excel effectively
• Sound judgment, discretion, and ability to handle sensitive information

Nice To Haves

• Experience partnering with third-party vendors (leave administrators, benefits providers, etc.)
• Experience in a fast-growing, high-change, or complex organization
• Video creation or editing experience for internal communications
• Experience supporting investigations or compliance-related work

Responsibilities

• Independently manage core HR operational processes including onboarding, employee lifecycle changes, documentation, and compliance tracking
• Serve as a primary point of contact for employee questions related to HR policies, benefits, leave, and general employee relations matters
• Partner with managers on day-to-day employee relations questions, escalating as appropriate
• Maintain accurate employee data and ensure high data integrity across HR systems
• Support investigations, documentation, and follow-up related to employee relations matters
• Serve as the internal HR partner for employees navigating FMLA, ADA, and leave-related questions
• Coordinate closely with a third-party leave administrator to ensure timely, accurate handling of cases
• Help employees understand the process, expectations, and next steps throughout their leave journey
• Track cases, documentation, and timelines to ensure compliance and a positive employee experience
• Identify trends, issues, or gaps and escalate or address them appropriately
• Own and execute HR-related internal communications, ensuring messaging is clear, accurate, and employee-friendly
• Design polished materials using Canva, including presentations, flyers, one-pagers, and visual content
• Create and edit internal videos or multimedia content to support benefits education, wellness initiatives, and company updates
• Translate complex HR topics into clear, accessible communications for employees
• Support planning and execution of company events, wellness initiatives, and HR-led programs
• Develop presentations and visual materials for employee meetings, leadership sessions, and company-wide communications
• Be hands-on and flexible, supporting initiatives across the HR team as needed
• Confidently navigate HR systems and quickly learn new tools and platforms
• Use Excel and other tools to track data, reconcile information, and support reporting needs
• Identify inefficiencies and recommend improvements to processes, templates, and workflows
• Partner with HR teammates to implement process enhancements and support organizational growth

Benefits

• We offer a comprehensive benefits package which includes 100% coverage of employee healthcare premiums and several free benefits, including life insurance, disability insurance, and work-life balance resources. All benefits go into effect day one.
• Our employees’ futures are important to us, which is why we have a 401(k)-employer match and and an Employee Stock Purchase Plan.
• REPAY employees are eligible to participate in our Annual Bonus Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed