HR Operations Manager

Indian River State College • Fort Pierce, FL

1d • $69,684

About The Position

HRIS & Operations Manager At Indian River State College, our Human Resources team supports the people who make student success possible. We are seeking an experienced HRIS & Operations Manager who brings strong systems knowledge, operational expertise, and a commitment to service. This role ensures HR processes run smoothly, technology is used effectively, and employees receive accurate, timely support. The ideal candidate enjoys improving workflows, solving system challenges, and helping teams work more efficiently. If you are energized by improving systems and transforming processes that directly support a mission-driven institution, we invite you to apply. About Us Indian River State College is a leading public institution located on Florida’s Treasure Coast, serving students across multiple campuses in four counties. We are dedicated to academic excellence, innovation, and community engagement, offering associate and bachelor’s degrees, workforce training, and continuing education programs. At The River, we believe every student’s and employee’s story matters. We value the different perspectives, experiences, and talents that come together on our campuses, creating a learning environment and workplace that’s supportive, inclusive, and inspiring. With flexible options online, on campus, and hybrid, we design learning experiences that meet students where they are and prepare them for real-world success. Programs like the Promise Program open doors by providing eligible students with tuition-free access, ensuring every learner has the opportunity to thrive. Why Join the River When you join Indian River State College, you become part of a forward-thinking and supportive community where your work truly matters. Your role is more than a job; it’s an opportunity to shape the future, uplift students, and be part of a mission-driven college that is changing lives every day. What We Offer At Indian River State College, we value the well-being and professional growth of our employees. Our comprehensive benefits package includes: · Health & Wellness: Medical, dental, vision, flexible spending accounts, life insurance, supplemental plans, and access to our Employee Assistance Program (EAP). · Affordable Coverage: PPO/HMO options starting at just $50/month for individual coverage and $180/month for family coverage. · Retirement Security: Participation in the Florida Retirement System (FRS), plus tax-deferred annuities and Roth 403(b) options. · Time for You: Generous paid vacation, personal, and sick leave to support work-life balance. · Perks & Discounts: Reduced rates on services and tickets to local attractions. · Growth & Development: Professional development programs, leadership training, and opportunities to advance your career. JOB SUMMARY: The Human Resources Information System (HRIS) & Operations Manager works closely with the Associate Vice President of Human Resources with responsibility for providing operational and technical leadership and support to the HR Operations team, which is accountable for ensuring all employees inquiries are accurately addressed in a professional, timely manner. The HRIS & Operations Manager is responsible for overseeing HRIS/ERP systems and technologies, leading process improvement initiatives and leading projects within the department. The HRIS & Operations Manager establishes and communicates the required performance levels and service standards to ensure productivity meets or exceeds service and quality standards

Requirements

• Bachelor’s degree in Human Resources, Business Administration, Information Systems, or a related field required
• Minimum of seven (7) years of progressively responsible experience in HR operations, HRIS systems, or a related field, with at least three (3) years of supervisory or team leadership experience.
• Demonstrated experience managing or supporting enterprise-level HRIS/ERP systems (e.g., ADP, Workday, Banner, PeopleSoft, or similar).
• Strong knowledge of HR functional areas including recruitment, onboarding, benefits, payroll, compensation, compliance, and employee data management.
• Proven ability to analyze data, generate reports, and use metrics to support strategic planning and decision-making.
• Experience with process improvement, workflow optimization, and change management initiatives.
• Understanding of system integration, security, user roles, and data integrity within HRIS platforms.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and provide end-user support.
• Strong organizational skills with attention to detail, ability to manage multiple priorities and meet deadlines.
• Commitment to confidentiality, professionalism, and fostering a customer-service-oriented HR environment.

Nice To Haves

• Experience in a higher education or public sector environment is preferred.

Responsibilities

• Plans, coordinates and directs HR operations; provides direction in alignment with the mission, visions, and values of Indian River State College and ensures compliance with the college policies, regulations and standards of practice
• Provides leadership and coaching to the HR Operations team including workload management, overall strategic direction, prioritization, project guidance, and individual development and coaching
• Partner with leaders across the College to determine solutions on how to best utilize HR technologies to support operational objectives
• Work closely with the IT departments to resolve large systemic issues that may impact operations, Payroll, and other departments
• Develop and execute a strategy for HR Operations to deliver continuous process improvement initiatives while providing a positive employee experience
• Ensures HR Operations provides quality, consistent and efficient customer service and identifies best practices
• Continuously reviews and evaluates internal operating processes, facilities, systems and procedures for effectiveness, efficiency and responsiveness
• Develops, measures, and reports on key performance indicators (KPI’s); leverages company resources to lower transaction costs, reduce cycle time, improve performance and improve responsiveness to employee needs.
• Monitors, measures, and ensures adherence to established work processes and quality standards
• Manage and align multiple priorities through strong project leadership, systems knowledge and effective communications
• Within our ERP build and maintain a job architecture for our different organizations within the college.
• Complete all other duties and responsibilities as assigned.

Benefits

• Health & Wellness: Medical, dental, vision, flexible spending accounts, life insurance, supplemental plans, and access to our Employee Assistance Program (EAP).
• Affordable Coverage: PPO/HMO options starting at just $50/month for individual coverage and $180/month for family coverage.
• Retirement Security: Participation in the Florida Retirement System (FRS), plus tax-deferred annuities and Roth 403(b) options.
• Time for You: Generous paid vacation, personal, and sick leave to support work-life balance.
• Perks & Discounts: Reduced rates on services and tickets to local attractions.
• Growth & Development: Professional development programs, leadership training, and opportunities to advance your career.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager