Receptionist

PACS

5d•Onsite

About The Position

Verde Valley Assisted Living HR and Payroll / Receptionist Job Description Summary Provide facility-based human resources, payroll, and receptionist services based on expectations and needs within the facility. This is a part-time position that may transition into a full-time role. General Purpose The primary purpose of this position is to assist the DSD/DON/Administrator in administering human resources, payroll, and front office functions in accordance with facility policies and procedures. This position supports the daily operations of the facility by providing administrative, receptionist, and human resources assistance based on the expectations and needs of the facility. Essential Duties Support organizational goals, values, and mission statements. Receive and follow schedules and instructions from your supervisor and as outlined in established facility policies and procedures. Uphold strict confidentiality, maintain professionalism, and work as a team-oriented, result-driven self-starter. Assist in organizing and facilitating new employee orientation in accordance with regulations, including but not limited to philosophy and objectives of care, resident rights, safety, infection control, and facility policies and procedures. Maintain knowledge of legal requirements and government reporting regulations affecting human resource functions and help ensure policies, procedures, and reporting remain compliant. Assist with recruitment and onboarding of new employees, including candidate screening, interview scheduling, and communication with applicants. Perform data entry of required payroll, employee, and human resources information accurately and timely. Gather information and prepare reports on various human resources and payroll topics as requested. Prepare, update, and maintain employment records related to hiring, transfers, promotions, disciplinary actions, and terminations. Assist with payroll-related administrative duties, including collecting timekeeping information, verifying records for completeness, and submitting payroll information in a timely manner. Maintain personnel files, employee documentation, licenses, certifications, and other records in an organized and confidential manner. Answer incoming telephone calls promptly, professionally, and courteously, directing calls to the appropriate department or individual. Greet residents, family members, visitors, vendors, and staff in a professional and welcoming manner. Serve as the front desk point of contact by assisting visitors, responding to routine inquiries, and providing general information about the facility. Receive, sort, and distribute incoming mail, deliveries, messages, and correspondence. Maintain the front office and reception area in a neat, organized, and professional manner. Monitor visitor sign-in/sign-out procedures and follow facility protocols for guest access and security. Schedule appointments, meetings, interviews, and conference room use as directed. Assist department managers with clerical support such as filing, copying, scanning, faxing, emailing, and preparing documents. Maintain office supply inventory for front office and administrative areas and notify appropriate personnel when supplies need to be ordered. Support communication between departments to ensure efficient workflow and timely follow-up on requests. Handle sensitive information in a professional manner and in accordance with HIPAA, privacy rules, and facility confidentiality standards. Assist with special projects, audits, compliance reviews, and other administrative duties assigned by the DSD, DON, Administrator, or designee. PACS is revolutionizing the delivery and leadership of post-acute healthcare and support services across the country. Originally founded in 2013, the organization now consists of hundreds of independent operating subsidiaries, as well as ancillary and support services. We bring a proven model of mission-driven care that balances access to a national network of support and resources with local decision making. In addition, PACS helps connect exceptional people with premier healthcare careers across the country. We focus on finding innovative and effective team members based on their qualifications, experience, geographic preferences, and personality fit with the existing facility staff and culture. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants of every race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, and any other protected characteristic. Employment decisions are based on qualifications, merit, and business needs.

Responsibilities

Support organizational goals, values, and mission statements.
Receive and follow schedules and instructions from your supervisor and as outlined in established facility policies and procedures.
Uphold strict confidentiality, maintain professionalism, and work as a team-oriented, result-driven self-starter.
Assist in organizing and facilitating new employee orientation in accordance with regulations, including but not limited to philosophy and objectives of care, resident rights, safety, infection control, and facility policies and procedures.
Maintain knowledge of legal requirements and government reporting regulations affecting human resource functions and help ensure policies, procedures, and reporting remain compliant.
Assist with recruitment and onboarding of new employees, including candidate screening, interview scheduling, and communication with applicants.
Perform data entry of required payroll, employee, and human resources information accurately and timely.
Gather information and prepare reports on various human resources and payroll topics as requested.
Prepare, update, and maintain employment records related to hiring, transfers, promotions, disciplinary actions, and terminations.
Assist with payroll-related administrative duties, including collecting timekeeping information, verifying records for completeness, and submitting payroll information in a timely manner.
Maintain personnel files, employee documentation, licenses, certifications, and other records in an organized and confidential manner.
Answer incoming telephone calls promptly, professionally, and courteously, directing calls to the appropriate department or individual.
Greet residents, family members, visitors, vendors, and staff in a professional and welcoming manner.
Serve as the front desk point of contact by assisting visitors, responding to routine inquiries, and providing general information about the facility.
Receive, sort, and distribute incoming mail, deliveries, messages, and correspondence.
Maintain the front office and reception area in a neat, organized, and professional manner.
Monitor visitor sign-in/sign-out procedures and follow facility protocols for guest access and security.
Schedule appointments, meetings, interviews, and conference room use as directed.
Assist department managers with clerical support such as filing, copying, scanning, faxing, emailing, and preparing documents.
Maintain office supply inventory for front office and administrative areas and notify appropriate personnel when supplies need to be ordered.
Support communication between departments to ensure efficient workflow and timely follow-up on requests.
Handle sensitive information in a professional manner and in accordance with HIPAA, privacy rules, and facility confidentiality standards.
Assist with special projects, audits, compliance reviews, and other administrative duties assigned by the DSD, DON, Administrator, or designee.