HRIS Manager

OTGNew York, NY
23h$70,000 - $85,000Remote

About The Position

The HRIS Manager is responsible for the support and daily maintenance of OTG’s HCM system (Ceridian Dayforce). This position is also the first point of contact in the company’s Human Resources Center of Excellence which supports 5,000+ Crewmembers across the organization.

Requirements

  • Bachelor's Degree or equivalent with a minimum of three years of Human Resources experience
  • Prior scheduling experience is a plus

Nice To Haves

  • Prior experience working in a large-scale enterprise HRIS system (Dayforce, Workday, PeopleSoft, etc)
  • Detail-oriented with a baseline understanding of how to pull data from an HRIS system
  • Positive person who wants to directly support employees in a forward-facing HR role
  • Prior experience working in a ticketing system is a plus
  • Friendly demeanor that is comfortable answering questions on the phone
  • Proficient in Excel
  • Ability to maintain a confidential work environment
  • Decision-making, problem-solving, and analytical skills
  • Ability to effectively communicate information to employees and management
  • Experience with timesheets and scheduling is preferred.

Responsibilities

  • Perform daily data projects to support our field teams – examples include generating attendance data, auditing company badge records, and ensuring proper usage of Dayforce across the organization through targeted audits
  • Serves as the initial Human Resources point of contact for all employee inquiries. These questions will be sent to the corporate office Center of Excellence via our HR ticketing system and phone calls.
  • Ensure that all employee inquiries are handled efficiently and in a way that provides great customer service
  • Work with operations managers and HR business partner on follow up steps for employee inquiries if needed
  • Submit employee transactions such as new hire forms, compensation changes, leave requests, and termination
  • Conduct ongoing HRIS data integrity initiatives
  • Provide support on yearly HR projects including performance reviews, workplace harassment/cyber security trainings, and merit increases
  • Provide day to day feedback to terminals concerning scheduling and timesheet concerns
  • Maintain the schedules and timesheets for the terminals
  • Ability to conduct and maintain shift bids
  • Create shift bid templates
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