HRIS Specialist - Workday (Spring, TX)

FCC Environmental Services•Spring, TX

About The Position

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The Workday HRIS Specialist provides day-to-day operational and functional support for our Workday HCM platform. This role partners closely with the HRIS Manager and serves as the first point of contact for routine Workday inquiries, issue resolution, testing support, and documentation. The Specialist plays a critical role in maintaining system stability, data accuracy, and a positive end-user experience by managing tickets, performing first-tier troubleshooting, supporting testing and releases, and maintaining clear HRIS documentation.

Requirements

2–3 years of experience supporting Workday HCM in a production environment.
Working knowledge of Workday business processes, security roles and access controls, and worker lifecycle events (hire, job change, termination)
Experience supporting one or more Workday modules (e.g., Core HCM, Absence, Time Tracking, Compensation, Reporting).
Experience with HRIS ticketing systems, testing processes, and documentation best practices.
Strong attention to detail and ability to manage multiple priorities.
Clear written and verbal communication skills, including the ability to collaborate across time zones.

Nice To Haves

Exposure to Workday biannual release cycles is a plus.
Workday Pro certification (completed or in progress) is a plus.
Experience working in a SOX, audit, or compliance-driven environment is a plus.

Responsibilities

Workday Support & Operations Serve as one of the primary points of contact for Workday-related questions, issues, and requests.
Triage, troubleshoot, and resolve standard Workday functional issues of low to moderate complexity.
Research issues and recommend solutions or workarounds; escalate complex or high-risk items to the HRIS Manager.
Monitor ticket queues to ensure timely responses, follow-up, and resolution.
Identify recurring issues or trends and recommend system or process improvements.
Testing & Release Support Perform functional and regression testing for system updates, enhancements, and Workday releases.
Execute test scripts, document results, and track defects through resolution.
Support user acceptance testing (UAT) in partnership with HR and business stakeholders.
Assist with release impact reviews and validation of new or changed functionality.
Configuration Support Support basic to intermediate Workday configuration activities under established HRIS governance and administrator guidance, including: Business process framework updates Notifications and condition rules Security role assignments and access maintenance Calculated fields and eligibility rules Prepare configuration changes for review, approval, and deployment.
Support tenant maintenance and data validation activities.
Documentation & Knowledge Management Create and maintain HRIS documentation, including: Standard operating procedures (SOPs) Job aids and how-to guides Configuration documentation Release notes and summaries Contribute to knowledge base content to enable self-service and reduce repeat inquiries.
Ensure documentation supports audit, compliance, and change management requirements.
Collaboration & Continuous Improvement Partner closely with the Global Workday Administrator to support operational needs and system enhancements.
Assist with audits, compliance activities, and data integrity checks.
Support HRIS reporting, analysis, and ad hoc system support as needed.
Contribute to continuous improvement of HRIS processes, tools, and user experience.