Human Resources Assistant

The Duquesne Club • Pittsburgh, PA

7d • Onsite

About The Position

Celebrating over 150 years of excellence, the Duquesne Club is one of the most recognized private city Clubs around the U.S. and Internationally. We provide our members and guests with social, business, and recreational experiences marked by superior service and exceptional personal attention.

We are seeking a detailed-oriented and service-focused Human Resources/Payroll Assistant to work daily, onsite, in our office location in downtown Pittsburgh. This role provides administrative and operational support to the Human Resources and Payroll Department and plays a key role in ensuring compliance, accuracy and a positive employee experience. This person reports jointly to the Director of Human Resources and the Chief Financial Officer.

Requirements

• Minimum 3–5 years of progressive experience in Human Resources and Payroll, preferably within hospitality, hotel, private club, or similar service-driven environments.
• Working knowledge of HR compliance, payroll processing, and employee relations.
• Proficiency with HRIS/payroll systems; experience with automated payroll platforms is a plus.
• Strong interpersonal skills with the ability to interact professionally with employees at all levels.
• Excellent verbal and written communication skills.
• High attention to detail, organization, and accuracy.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Sound judgment, discretion, and professionalism when handling confidential matters.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook); HRIS reporting experience preferred but not required.

Nice To Haves

• Experience working with a collective bargaining agreement is strongly preferred but not required.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook); HRIS reporting experience preferred but not required.

Responsibilities

• Practice safety first and emergency guidelines following all procedures set by the club, state, and Allegheny County.
• Assist in ensuring Club compliance with all applicable local, state, and federal employment laws and regulations, including hospitality-specific training requirements.
• Maintain strict confidentiality and security of all sensitive employee, payroll, and HR-related information, records and files.
• Become knowledgeable in all aspects of the collective bargaining agreement as it relates to HR, payroll, staffing, scheduling, rules of conduct, etc.
• Serve as point of contact for employees and management regarding HR-related inquiries, including payroll, benefits, policies, procedures, etc.
• Support the recruitment of all club positions, including job postings, applicant screening/tracking, reference checks, and background checks.
• Administer and continually evaluate the new hire on-boarding and orientation process to ensure a consistent and welcoming experience. The onboarding process includes an initial orientation and then follow up to ensure employee is becoming acclimated to the Club. Process to include handbook review, uniform fitting, locker allocation, Club tour, etc.
• Create, maintain and audit employee personnel files (paper and electronic), ensuring accuracy and completeness.
• Ensure completion and timely processing of all required new-hire documentation, including I-9 verification in accordance with federal and state guidelines.
• Assist with employee training initiatives, including communication and implementation of new or updated policies and procedures.
• Processing of bi-weekly payroll for hourly and salaried staff, including accurate tip uploads.
• Processing of monthly payroll for pensioners.
• Assist with payroll audits, reconciliations and issue resolution as needed.
• Generate HR and payroll reports from the HRIS system and assist with analysis and reporting requirements.
• Serves as the primary liaison for employee benefit plans, maintaining a thorough understanding of plan offerings to respond to employee inquires.
• Reconcile monthly benefit invoices to ensure accuracy and proper employee enrollment.
• Assist with annual open enrollment and benefits communication.
• Mange the Club’s workers compensation claims process from intake through resolution. Conduct accident intake interview. Submit claim through the insurance portal. Coordinate follow-up with insurance carriers and employees. Monitoring work restrictions and return to work status. Informing department heads of employee status throughout the process.
• Participate as the HR representative in the safety committee.
• Assist with training employees on new policies and procedures, etc.
• Assist with employee engagement events, charitable drives, wellness programs, bulletin boards, newsletters, etc.
• Attend scheduled meetings as requested.
• Participate in workshops, seminars, and training programs (at Club’s expense) to enhance HR and payroll knowledge.
• Support and encourage a collaborative, respectful, and team-oriented workplace culture
• May be required to perform any related duty as requested that is not listed within this job description.

Benefits

• Competitive Wage.
• Medical Insurance with monthly co-premium payroll deduction.
• Health Reimbursement Account (HRA) and Flexible Spending Account (FSA) options.
• Vision, Dental, Short-term and Long-term Disability, Life Insurance – provided at no cost.
• Paid Time Off (PTO) and 401(k) with annual fixed contribution and match.
• Employee Assistance Program (EAP) and discounted memberships at a local gym.
• Supplemental Insurance Packages through Colonial Life and Pet Insurance.
• Employee Dining Room offers a complimentary meal/shift.
• Please note: From time to time, the Duquesne Club reviews and updates its benefit programs and reserves the right to modify or discontinue them at its discretion.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed