Human Resources Generalist (Bilingual Spanish)

DO & CO • Jamaica, NY

9d • $70,000 - $90,000

About The Position

We have an incredible opportunity for a dynamic Human Resources Generalist (Bilingual Spanish) to join our growing New York Team! About DO & CO We have a passion for hospitality culinary delights on every banquet floor and in the sky. With the three business segments of Airline Catering, International Event Catering, Restaurants, Lounges & Hotels, we offer gourmet entertainment all over the world. We operate in 33 locations, 12 countries and 3 Continents, maintaining the highest standard of quality in both our products and services. We refine the classics, develop the unknown, and grow constantly – sometimes beyond our own expectations.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 3–5 years of progressive HR Generalist experience.
• Experience in food service, hospitality, manufacturing, or other high-volume operational environments preferred.
• Experience working in unionized environments strongly preferred.
• Knowledge of aviation or airline catering operations is a plus.
• SHRM-CP or PHR certification preferred.
• Proficiency in HRIS systems such as Workday, ADP, BambooHR, or similar platforms.
• Strong Microsoft Office skills, particularly Excel and PowerPoint.
• Experience using applicant tracking systems and recruitment tools.
• Solid understanding of employment law, HR compliance, and workplace regulations.
• Strong knowledge of operational HR in fast-paced, 24/7 environments.
• Excellent written and verbal communication skills with the ability to engage a diverse workforce.
• Strong problem-solving and analytical skills for complex employee relations matters.
• Ability to handle sensitive and confidential information with professionalism.
• Highly organized with the ability to manage multiple priorities simultaneously.
• Experience working with diverse and multicultural teams.

Responsibilities

• Serve as a primary HR point of contact for employee inquiries, concerns, and workplace issues across multiple shifts and departments.
• Partner with managers and supervisors to address performance concerns and implement corrective action plans.
• Conduct investigations into employee complaints and workplace concerns for non-management employees.
• Support employee engagement initiatives and assist with culture-building programs across the operation.
• Assist with grievance procedures and help maintain positive labor relations in union and non-union environments.
• Ensure compliance with federal, state, and local employment laws and company policies.
• Maintain accurate employee records and ensure HRIS data integrity.
• Manage I-9 verification and E-Verify compliance for all employees.
• Prepare and support required compliance reporting (EEO, OSHA, wage and hour).
• Process employee separations including documentation for terminations, no-call/no-show cases, and voluntary resignations.
• Support leave of absence administration and the ADA interactive process in partnership with third-party administrators.
• Assist with workers’ compensation claims and coordinate return-to-work programs.
• Support performance management processes, including performance reviews and merit increase recommendations.
• Partner with the Safety team to investigate workplace incidents and near-misses.
• Support development and delivery of safety training programs.
• Ensure compliance with OSHA regulations, food safety standards, and workplace safety procedures.
• Coordinate drug and alcohol testing programs in compliance with DOT regulations.
• Support injury prevention initiatives, ergonomic assessments, and workplace risk reduction efforts.
• Support aviation and airline catering compliance requirements including TSA, FAA, and USDA regulations where applicable.
• Provide HR support within a fast-paced 24/7 operational environment.

Benefits

• Salary range: $70,000 - $90,000 annually.
• Daily Complimentary Meals (Breakfast, Lunch and Dinner).
• An organization dedicated to fostering innovation; in pursuit of cultivating creativity, embracing new ideas and leveraging our impeccable standard for hospitality.
• Genuine career development opportunities, both nationally and internationally.
• The chance to collaborate and represent a leading force in the luxury global gourmet entertainment industry.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level