Human Resources Support Center Representative

Northwell Health

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About The Position

Provides frontline HR support by responding to employee and manager inquiries, assisting with self-service tools, and ensuring accurate resolution of basic HR issues.

Requirements

• High school diploma or equivalent, required.

Nice To Haves

• Associate’s Degree or equivalent combination of education and related experience, preferred.
• 1–3 years of relevant experience, preferred.
• Strong communication, problem-solving, proficiency in HR systems, and multitasking abilities, preferred.

Responsibilities

• Respond to HR inquiries about policies, procedures, benefits, and payroll.
• Help employees navigate HR systems and tools.
• Escalate complex issues to specialized HR teams.
• Maintain accurate records in ticketing systems.
• Support administrative tasks like employment verifications.
• Educate employees on available resources.
• Performs other related duties as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED