HVAC Service Manager

ARSItasca, IL
15h$100,000 - $120,000

About The Position

American Residential Services (ARS) is the nation’s largest provider of residential HVAC, Plumbing, and Electrical services, employing over 7,000 professionals nationwide. With over 45 years of experience, we offer stability, career advancement, and industry-leading support. What We Offer: Company-provided take-home vehicle, fuel card, and maintenance Medical insurance available after 31 days (low-cost plans available) Dental and vision insurance Health Savings Account (HSA) or Flexible Spending Account (FSA) 401(k) with company match Paid time off and paid holidays Company-paid life insurance Ongoing HVAC training and clear career advancement paths Strong leadership support Opportunity to give back to your community through partnership with St. Jude Children’s Research Hospital, The Tim Tebow Foundation, ARS Cares Program, and More! Learn more by visiting www.myarsrewards.com/

Requirements

  • 5+ years of HVAC service experience
  • Valid driver’s license with a good driving record
  • Strong leadership, communication, computer, reporting, and math skills
  • Ability to manage teams, operations, and departmental performance

Nice To Haves

  • Previous leadership, supervisor, or management experience preferred
  • Strong knowledge of HVAC systems, electrical, airflow, and diagnostics
  • Unrestricted Journeyman license and HVAC code knowledge (preferred)

Responsibilities

  • Lead and manage the HVAC service team, including hiring, scheduling, training, performance management, and coaching
  • Oversee daily operations to ensure safe, efficient, and high-quality service delivery
  • Monitor labor costs, materials, equipment, and expenses to achieve budgeted margins and profits
  • Resolve customer issues and ensure top-tier customer satisfaction
  • Coordinate with dispatch to optimize technician selection and scheduling
  • Conduct job site inspections and monitor workmanship standards
  • Track departmental operations, inventory, tools, vehicles, and maintenance
  • Ensure compliance with safety regulations, company policies, and local codes
  • Provide ongoing on-the-job training and development for technicians
  • Lead weekly technician meetings and monitor key performance indicators (KPIs)

Benefits

  • Company-provided take-home vehicle, fuel card, and maintenance
  • Medical insurance available after 31 days (low-cost plans available)
  • Dental and vision insurance
  • Health Savings Account (HSA) or Flexible Spending Account (FSA)
  • 401(k) with company match
  • Paid time off and paid holidays
  • Company-paid life insurance
  • Ongoing HVAC training and clear career advancement paths
  • Strong leadership support
  • Opportunity to give back to your community through partnership with St. Jude Children’s Research Hospital, The Tim Tebow Foundation, ARS Cares Program, and More!
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