iManage Help Desk Technician - Hackensack, New Jersey
GD Resources•Hackensack, NJ
1d•$75,000 - $95,000•Onsite
About The Position
Our client, a top regional law firm, is seeking a Help Desk Technician for its Hackensack, New Jersey office. This is a full-time, onsite position, Monday through Friday, 9:30 a.m. 5:30 p.m. The Help Desk Technician will provide hands-on technical support for hardware, software, and mobile devices, assist with Teams and Zoom video conferences, maintain equipment inventory, and document all support activities in the firms ticketing system.
Requirements
- Proficiency with Microsoft Windows 11 and Microsoft 365 (particularly Outlook and Word)
- Excellent written and verbal communication skills
- Strong interpersonal skills and the ability to work independently or as part of a team
- Exceptional attention to detail and documentation discipline
- The role requires flexibility for occasional extended hours or shift coverage, as well as periodic travel to other firm offices for support, buildouts, and expansions.
Nice To Haves
- Experience with iManage strongly preferred
- Prior experience in a law firm or professional services environment is preferred
- A degree in Information Systems or a related field, or equivalent work experience, is also preferred.
Responsibilities
- provide hands-on technical support for hardware, software, and mobile devices
- assist with Teams and Zoom video conferences
- maintain equipment inventory
- document all support activities in the firms ticketing system
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
