Implementation Consultant

Thomson Reuters•Frisco, TX

4d•Hybrid

About The Position

Implementation Consultant is a dynamic role that involves a broad range of responsibilities. The primary responsibility is to act as an application and solution specialist for the ONESOURCE Pagero platform. In this position, you will work both independently and collaboratively, as you will often manage several projects in parallel. In this opportunity as an Implementation Consultant, you will: Bring 5–8 years of experience in IT integrations and configuration, preferably within e-invoicing. Demonstrate an understanding of the AP/AR lifecycle and e-invoicing compliance regulations across the EU and APAC regions. Deliver end-user and super-user training, and make decisions related to configuration and troubleshooting. Act as a specialist in large, cross-functional implementation projects and partner-led projects. Contribute to project planning and timeline management. Resolve customer support issues effectively. Collaborate with internal teams, including Product, Sales, and Support, as well as partner organizations. Support pre-sales activities, such as software demonstrations and scoping for prospective clients. Customize and configure applications according to agreed specifications. Design, develop, and document project deliverables in line with agreed timelines and budgets. Participate in application configuration, implementation, and testing.

Requirements

5–8 years of experience in IT integrations and configuration, preferably within e-invoicing.
Understanding of the AP/AR lifecycle and e-invoicing compliance regulations across the EU and APAC regions.
Experience acting as an implementation and solution consultant in large, cross-functional implementation or partner projects.
Contributing to project management activities, including creating and updating project plans and timelines.
Resolving customer support issues in a timely and effective manner.
Working closely with key business teams, such as Product, Sales, Support, and partner organizations.
Assisting with pre-sales activities, including software demonstrations and prospect scoping.
Collaborating with Product Management and Engineering within Thomson Reuters to deliver end-to-end solutions.
Customizing and configuring applications to agreed specifications.
Designing, developing, and documenting project deliverables according to agreed customer timelines and budgets.
Hands-on involvement in application configuration, implementation, and testing.

Responsibilities

Act as an application and solution specialist for the ONESOURCE Pagero platform.
Work both independently and collaboratively, as you will often manage several projects in parallel.
Deliver end-user and super-user training, and make decisions related to configuration and troubleshooting.
Act as a specialist in large, cross-functional implementation projects and partner-led projects.
Contribute to project planning and timeline management.
Resolve customer support issues effectively.
Collaborate with internal teams, including Product, Sales, and Support, as well as partner organizations.
Support pre-sales activities, such as software demonstrations and scoping for prospective clients.
Customize and configure applications according to agreed specifications.
Design, develop, and document project deliverables in line with agreed timelines and budgets.
Participate in application configuration, implementation, and testing.

Benefits

Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency.
comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave.
optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.

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