Incident Handler, Cybersecurity

PepsiCo • Plano, TX

15d • $80,200 - $134,250

About The Position

The Incident Handler is responsible for the response to security incidents, threats, and vulnerabilities. Within the Cyber Fusion Center organization, this role requires the ability to fully engage in all phases of the incident lifecycle, including the skills to analyse event logs, computer artifacts, and other data sources to contain and resolve incidents or events, provide recommendations for remediation and determine the root cause.

Requirements

• 3+ years of work experience in information security, especially in Information Operations/ incident role
• Bachelor's or master's degree in Information Technology or related discipline, with strong knowledge of Linux/UNIX, Windows OS & network technologies
• Relevant technical security certifications (GIAC, EC-Council, CompTIA, etc.)
• Hands-on troubleshooting, analysis, and technical expertise to resolve incidents and service requests; previous experience in troubleshooting day-to-day operational processes such as security monitoring, data correlation, security operations, etc.
• Proven experience performing analysis of security events and incidents, to determine the root cause and provide resolution
• Working knowledge of at least three of the following security tools: host-based antivirus, anti spam gateway solutions, firewalls, IDS/IPS, SIEM, server and network device hardening, DLP, forensics software, vulnerability management, website security
• Understanding at least one common scripting language
• Competence in using both internal and external ticketing systems for ITIL-based incidents, problem and change management
• Solid customer orientation with excellent oral and written communication skills
• A team-focused mentality with the proven ability to work effectively with diverse stakeholders
• An ability to effectively influence others to modify their opinions, plans, or behaviors
• Proactive attitude, seeking improvement opportunities that can positively impact the security posture and the business
• An ability to work extremely well under pressure while maintaining a professional image and approach
• Decision-making capabilities, with an ability to weigh the relative costs and benefits of potential actions and identify the most appropriate one
• Very good English, both written and spoken
• Excellent interpersonal, mentoring, and collaborative skills

Nice To Haves

• Hands-on digital forensic and/or malware analysis experience is a plus

Responsibilities

• Identify, respond to, and mitigate sophisticated threats to PepsiCo's computer networks
• Conduct incident response activities, including advanced investigation (forensic, malware analyses, server and network infrastructure, etc.) to investigate potential intrusions and develop remediation guidance
• Perform the activities necessary for the immediate, short-term rapid resolution of incidents to minimize production downtime and risk exposure
• Maintain a professional communicative relationship with clients and management to provide information throughout the incident, problem, and change management cycles.
• Coordinates and drives efforts among multiple business units during response activities and post mortem
• Proactive monitoring of client environments using specialized security applications
• Provide timely, comprehensive, and accurate information to Information Security leadership in both written and verbal communications
• Develop the requisite expertise, knowledge, and ability to perform independently
• Routinely develop and update incident response playbooks to ensure response activities align with best practices, minimize gaps in response and provide comprehensive mitigation of threats
• Participation in after-hours on-call rotation when required
• Bring up innovative ideas, based on your own experience or information gathered from external communities, and actively participate in the Incident Response function’s growth
• Collaborate with CFC teams on project execution and PepsiCo security improvements
• Support the production of detailed technical reports and presentations related to digital investigations
• Ensure team success through organizational, functional, and team alignment towards the team mission and objectives
• Maintain current knowledge and understanding of the threat landscape, emerging security threats threats, and vulnerabilities
• Maintain a high level of confidentiality

Benefits

• The expected compensation range for this position is between $80,200 - $134,250.
• Bonus based on performance and eligibility target payout is 8% of annual salary paid out annually.
• Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement.
• In addition to salary, PepsiCo offers a comprehensive benefits package to support our employees and their families, subject to elections and eligibility: Medical, Dental, Vision, Disability, Health, and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Insurance (Accident, Group Legal, Life), Defined Contribution Retirement Plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees