Incident Investigators

Del Mar Fairgrounds/22nd District Agricultural Association • Del Mar, CA

5d • $20 - $22 • Onsite

About The Position

This position is responsible for investigative work to determine the cause and possible solution to a variety of incidents, including injuries, thefts, accidents, alarms, etc., during the San Diego County Fair (or non-fair time) at the Del Mar Fairgrounds.

Requirements

• Excellent customer service, oral and written communications skills.
• Good investigative skills and the ability to de-escalate aggressive situations.
• Good judgement and professionalism.
• Ability to work cooperatively with team members and other fairgrounds staff.
• Must be at least 18 years of age.

Responsibilities

• Provides excellent customer service to guests, vendors, concessionaires, and sponsorship staff - communicate effectively, answering questions and providing directions when necessary.
• Provides assistance to the various departments – focused mainly on public safety issues, investigations, guest, or vendor conflicts, etc.
• Investigates a variety of incidents, including but not limited to, injuries, thefts, accidents, alarms, etc. Complete a thorough well-written investigation of all necessary incidents and turn reports in within a timely manner.
• Work closely with the private medical provider, ride investigators, dispatch, bike team, law enforcement, private security, etc. to ensure incidents are thoroughly investigated.
• Monitors and responds to appropriate incidents communicated via the district radio or other means.
• Complies with all safety policies, guidelines, and procedures.
• Prepares and submits thorough reports and forms in a timely manner (by the end of the shift or if approved by the Investigations Supervisor the following day).
• Performs other related duties as assigned when needed.
• Promotes the District's F.A.I.R. values by creating a quality guest experience for both internal and external customers.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed