Indirect Recovery & Remarketing Specialist

FitzGerald Financial Group - Division of TowneBank Mortgage • Virginia Beach, VA

3d

About The Position

Reviews and work on all assigned accounts, ensuring all applicable collections
and recovery efforts are completed. Makes determinations, via full analysis of
accounts, on loss mitigation options, repossession, charge off and recovery
placement. Completes all applicable and necessary efforts to reach members via
phone, electronic and written correspondence with the goal of resolving
delinquency, maximizing recoveries and mitigating losses for the credit union.
Responsible for determining asset values, cost effectiveness and lien position.
Responsible for maintaining account information and communication with vendors.

Requirements

• Two or more years of experience in repossession, collections, or auto remarketing.
• Strong verbal/written communication for managing vendor relationships and selling assets.
• Technical Skills: Intermediate to advanced Microsoft Excel, Word, and Outlook proficiency.
• Experience with remarketing platforms (e.g., RDN, Manheim)

Nice To Haves

• Certifications: ARA Certified Automotive Remarketer (CAR) or similar.
• Must possess a strong attention to detail, good time management, and be able to multi-task.
• Should possess a strong collection and skip tracing background.
• Knowledge of how to complete VSI claims (Vendor Single Interest).

Responsibilities

• Vendor Management: Acting as a liaison between companies and repossession agents to secure assets.
• Remarketing: Managing the sale of repossessed inventory through wholesale auctions to maximize returns.
• Compliance Monitoring: Ensuring repossession agents comply with laws and company policies.
• Reporting: Tracking asset performance and preparing condition reports.
• Regulatory Compliance: Thorough understanding of state/federal repossession laws, UCC guidelines, and CFPB expectations.
• Logistics: Ability to manage transportation and auction processes for vehicles
• Must be able to work additional hours as needed, including occasional late nights and Saturdays.
• Adheres to applicable federal laws, rules, and regulations including those related to Anti-Money Laundering (AML) and the Bank Secrecy Act (BSA).
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees