Information Technology Support
Springs Valley Bank & Trust Company•Jasper, IN
1d
About The Position
Provides end-user support to Springs Valley employees.
Requirements
- Bachelor's degree in computer science or business with relevant IT experience.
- Three to five years of experience in computer operations.
- Problem solving, analytics, reporting skills, process improvement.
- Technical experience, networking knowledge, security standards, and consulting experience.
Responsibilities
- Performs the installation, repair, and preventative maintenance of personal computers and related systems.
- Day-to-day technical support to employees for network infrastructure and internal desktop systems, software, and hardware.
- Installs, configures, and troubleshoots desktop systems.
- Maintains data integrity and file system security for the desktop environment.
- Communicates highly technical information to both technical and non-technical personnel.
- Assists in determining suitable software to meet user requirements.
- Recommends hardware and software solutions.
- Provide technical support to employees via telephone, eMail, or remote assistance.
- Monitor Windows Update via WSUS, 3rd Party Patching, and physical verification.
- Assist IT Manger with imaging, hardware/software installation/troubleshooting and basic network troubleshooting.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
11-50 employees
