Infrastructure Reliability Engineer

Whop•Brooklyn, NY

5d•Onsite

About The Position

About Whop Our mission is to deliver everyone a sustainable income. We've paid out over $2B to online business owners and we're growing fast. Our engineering team is small, but we are running some of the most critical payment rails on the internet. We ship fast and own what we build. About the role When millions of people run their businesses on what you ship, downtime is not an option. Reliability is a core tenet of our infra team. You’ll be building the systems that allow us to scale another 100x while maintaining the reliability that our users’ livelihoods depend on. You’ll ship real outcomes with judgment, taste, and a steady hand under pressure. Why now The architecture that got us to $2B in payouts won't get us to $200B. We need infrastructure that can handle platform-scale volume while maintaining the reliability that people's businesses depend on. The decisions you make in the next 12 months will define Whop's technical foundation for the next decade. You'll have the freedom to try new approaches, the mandate to raise the bar, and the ownership to see it through.

Requirements

Have scaled systems with serious traffic
Care about reliability but know when to ship the simple fix
Have strong systems fundamentals: databases, caching, load balancing, observability
Understand security in depth and maybe even enjoy reading about the latest CVEs
Can jump into Rails, Next.js, or Rust when needed
Take ownership from the root cause through permanent fix
Love digging into the metrics to solve problems

Responsibilities

Own uptime for our infrastructure
Upgrade our observability and monitoring stack to better understand system health
Improve systems around error collection and real-time alerting
Design staged rollout and rollback systems to improve safety of production deployments
Harden our infrastructure against real-world threats and implement guardrails that keep production safe
Speed up performance of critical systems: better infra, code optimization, caching, etc.
Work with product teams to make development faster and safer
Create standards around real-time event collection for use in insights and experimentation

Benefits

Minimum cash comp of $250,000K + a competitive equity package
Unlimited PTO, with full health, vision, dental coverage
Free access to Equinox
$9k annual rent stipend if you live near the office
State of the art in-person office with stocked pantry in the historic Domino Sugar Factory
Lunch & dinner paid for Monday thru Friday
Ramp card to get you the latest Macbook Pro & tech accessories

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