Teradata Infrastructure Chief Engineer - Site Reliability Engineer II

Bank of America•Charlotte, NC

10d•Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Position Summary: We are seeking a Teradata Chief Engineer at Bank of America. In this role, you will be responsible for driving the technical vision and strategy, overseeing the development of innovative engineering solutions, and ensuring the successful implementation of complex projects. Your leadership will be instrumental in advancing our mission and maintaining our competitive edge in the industry. This is an individual based role that works closely with multiple teams in the design, development, and implementation of cutting-edge engineering projects that align with organizational goals Establish and promote best practices in Teradata system architecture, design principles, and software development methodologies Oversee the project lifecycle from conception to completion, ensuring high-quality deliverables within set timelines and budgets Drive technical innovation by evaluating emerging technologies and integrating them into existing systems and processes Collaborate with cross-functional teams to define project scopes, objectives, and success metrics while ensuring alignment with business goals Required Qualifications: 10+ years Teradata experience, Expertise in Teradata system design, software architecture, and engineering best practices Experience in developing and implementing strategic engineering initiatives that drive business growth Deep understanding of software development lifecycles, Agile methodologies, and DevOps practices Networking proficiency for Teradata platforms including Load Balancing, Bonding and DNS Strong technical background in relevant engineering disciplines, including SLES Operating system , software , hardware, and systems administration Familiarity with cloud technologies (e.g., AWS, Azure) and microservices architecture Proficiency in programming languages (e.g., Shell Scripting, Java, Python, Ansible) Soft Skills and Cultural Fit Exceptional leadership and team-building skills, with the ability to inspire and motivate diverse teams Strong analytical and problem-solving abilities, with a strategic mindset Excellent communication and interpersonal skills, enabling effective collaboration with stakeholders at all levels Commitment to fostering an inclusive and respectful workplace culture Desired Qualifications Degree or Certifications in Teradata architecture, Computer Science, or a related field Experience working in a fast-paced, high-growth environment Proven ability to navigate and lead through organizational change Job Description: This job is responsible for partnering with engineering and technology teams to implement measures as prescribed by lead/senior SRE engineers. Key responsibilities include ensuring appropriate instrumentation, tooling, ticketing, alerting and on call routines are in place for key services, identifying root causes of issues through production triage efforts, and suggesting code enhancements to technology teams to automate services and improve reliability and efficiency. Job expectations include using software development skills to improve efficiency and to address gaps in reliability.

Requirements

10+ years Teradata experience
Expertise in Teradata system design, software architecture, and engineering best practices
Experience in developing and implementing strategic engineering initiatives that drive business growth
Deep understanding of software development lifecycles, Agile methodologies, and DevOps practices
Networking proficiency for Teradata platforms including Load Balancing, Bonding and DNS
Strong technical background in relevant engineering disciplines, including SLES Operating system , software , hardware, and systems administration
Familiarity with cloud technologies (e.g., AWS, Azure) and microservices architecture
Proficiency in programming languages (e.g., Shell Scripting, Java, Python, Ansible)
Exceptional leadership and team-building skills, with the ability to inspire and motivate diverse teams
Strong analytical and problem-solving abilities, with a strategic mindset
Excellent communication and interpersonal skills, enabling effective collaboration with stakeholders at all levels
Commitment to fostering an inclusive and respectful workplace culture
Analytical Thinking
Automation
Collaboration
Production Support
Result Orientation
Application Development
Architecture Influence
Project Management
Solution Design
Adaptability
DevOps Practices
Risk Management
Solution Delivery Process
Stakeholder Management

Nice To Haves

Degree or Certifications in Teradata architecture, Computer Science, or a related field
Experience working in a fast-paced, high-growth environment
Proven ability to navigate and lead through organizational change

Responsibilities

Develops and maintains reliability scripts, tools and libraries and leverages them for common instrumentation, automation, and operational needs, and when mentoring Site Reliability Engineer (SRE) resources on reliability practices and established tools/capabilities
Collaborates with Development and Infrastructure teams to understand technical solutions and implement monitoring capabilities outlined in the application and system monitoring designs put forward by the SRE Lead
Partners to implement code changes to make use of common reliability libraries and tools and helps Application Production Services and Application Development teammates understand how to use them
Identifies vulnerabilities and opportunities for reliability improvement, such as investigating low level error rates and 'noise' in monitoring, and defines solutions to reduce manual support effort and/or improve system reliability
Engages as a subject matter expert in major incident triage efforts and failure scenario modelling and diagnosis with Problem Manager root causes for major incident/problem management investigations
Participates regularly in an on-call rotation with Production Support teammates to learn more about reliability issues affecting their portfolio

Benefits

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
This role is currently benefits eligible.
We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

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